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JF
JBS Foods
LOCAL NETWORK MANAGER
Career Insights for Systems Support Specialist
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Based on Texas data
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What they do
A Systems Support Specialist provides technical support for the computer and communications systems at a business or organization. Installs and configures computer software, hardware and equipment, and provides troubleshooting for network issues. Manages documentation, maintenance and repairs. May provide help desk support or manage user accounts.
$70,907 / year median in Texas
+5% projected growth
Job Description
Description
RESPONSIBILITIES
Manage, support, and maintain: Vendor Access Requests All computer/network components including servers, network equipment, wireless access points, cabling, printers, and work stations Security camera systems Door readers and controller systems Phone systems All "Production Floor / Plant Floor Systems" Work with end-users proposing new hardware and software solutions Test all hardware and software modifications before they are introduced into production Provide hardware and software diagnostics for network, hardware, and software issues Seek out opportunities to automate plant processes Implement automated solutions plant-wide Communicate Plant Systems Outages and Notices Analyze software issues, installation, and testing of applications software/patches Provide on-call support for complex software problems and issues Perform miscellaneous job-related duties as assignedQUALIFICATIONS
3 years of related experience Proficient in reading and writing ladder logic plc program Proficient in graphics packages / HMI interface Fundamental understanding of VLANs Fundamental understanding of Citrix desktop- Server, Windows 10, Office 2016
- Cisco Network Switch cabling, connectivity, configurations, and troubleshooting
- Phone systems experience desirable, but not required
- MCSE Certification is a plus, but not required
- A+ Certification is a plus, but not required
Skills/Abilities Required:
- Must have excellent communication skills both written and verbal
- Must have strong customer support abilities
- Must be willing to work in a plant / industrial environment
- Must be willing to travel as required to support additional plant EOE/Vets/Disability
Benefits
- Dental Insurance