IT Support Engineer

We're Hiring:

IT Support Engineer Work model: On-site (5 days per week) Kronia is the next-generation partner for Digital Transformation. With the mission to accelerate the digital state of companies worldwide, Kronia® focuses on Cloud, Data and AI strategy and execution while delivering a comprehensive Cybersecurity framework and a comprehensive set of IT services. We believe in a high trust and performance culture that shapes how our professionals proudly represent our brand with every service and project we operate. Kronia® is the pioneer IT brand revolutionizing the workplace with an innovation ecosystem through talent, services, products and solutions with strong industry know-how and expertise. Our remote-native culture and systematic approach to developing modernized IT skills and driving high performance bring differentiated value to our clients. Kronia® is the place where the best tech talent on earth can secure a distinguished and personalized life and career experience. We are looking for an experienced IT Support Engineer/ Endpoint Specialist to join a growing IT Operations team supporting modern enterprise environments. The ideal candidate will provide advanced troubleshooting and escalation support while managing device, application, and user lifecycle administration across Google Workspace, Jamf, Intune, macOS, and Windows environments. This role requires a proactive, customer-focused professional capable of resolving complex technical issues, maintaining endpoint compliance, and supporting a seamless user experience. The skills you bring Experience in IT Support. Strong experience with Jamf Pro (macOS) and Microsoft Intune (Windows). Solid knowledge of macOS and Windows 10/11 environments. Experience with SSO, MDM, identity & access management, and endpoint compliance. Familiarity with networking concepts, VPNs, and troubleshooting tools. Experience creating technical documentation and SOPs. Strong communication, problem-solving, and time management skills. Experience with scripting (Bash or PowerShell) and automation tools. Familiarity with Zendesk or similar service management platforms. Interested or know someone who might fit? DM me for details or apply directly: laura.orduno@kroniatech.com Let's connect and explore this opportunity together!

Pay:

$30.00 - $35.00 per hour

Work Location:

In person