We are looking for an IT Technician to provide dependable desktop support and Microsoft 365 administration for a team based in Dallas, Texas. This Long-term Contract position focuses on delivering responsive end-user assistance, maintaining secure and reliable technology operations, and keeping systems, devices, and documentation well organized. The role is ideal for a hands-on IT specialist who can balance daily support needs with asset management, account administration, and collaboration with external service providers.

POSITION

IT

TECHNICIANLOCATION

DALLAS, TXDURATION:

3 MONTH

CONTRACT, WITH POSSIBILITY TO CONVERTRATE

$35-$38 (DEPENDING

ON EXPERIENCE

)RESPONSIBILITIESProvide onsite and remote technical support for hardware, software, and end-user issues.

Troubleshoot desktops, laptops, printers, scanners, mobile devices, and conference room technology.

Configure, deploy, maintain, and retire workstations and laptops.

Support employee onboarding/offboarding, account provisioning, and equipment management.

Administer Microsoft 365, Exchange Online, Entra ID, Azure, Intune, user accounts, licenses, and mailboxes.

Manage VPN access, mobile devices, and endpoint security tools.

Apply patches, monitor backups, and support business continuity processes.

Coordinate with the MSP and technology vendors on support requests, escalations, and maintenance activities.

Assist with security monitoring, MFA, access reviews, phishing awareness, and incident response.

Maintain IT documentation, asset inventories, and operational procedures.