Product Launch & Technical Support Engineer NOKIA United States, Texas, Dallas 3201 Olympus Boulevard (Show on map) Oct 29, 2026 The Product Launch & Customer Support Engineer will be responsible for launching and supporting Nokia's Wavence microwave radio products across the North American market. This role combines handson laboratory testing, field issue resolution, and crossfunctional technical support to ensure product compliance, performance, and customer satisfaction. Perform homologation testing of microwave radio products for the North American market

Provide technical support to the TEC team

Support the integration factory with technical guidance

Analyze field issues and collaborate with the development team to devise solutions

Verify solutions through validation testing

Conduct RF and system measurements in the lab

Generate technical reports and qualification documentation

Troubleshoot complex microwave networks

Interact with customers to resolve technical problems

Ensure compliance with regulatory standards and internal quality processes

Bachelor's degree in Electrical Engineering or related field (or equivalent experience)

Strong understanding of microwave systems, including Ethernet interfaces, RF transmitters/receivers, and modem operation

Handson lab experience with basic system and RF measurements

Working knowledge of microwave transmission principles and link budgeting

Ability to troubleshoot complex microwave networks

Experience performing qualification testing and producing technical reports

Excellent communication skills for effective customer interaction

Familiarity with North American regulatory requirements (e.g., FCC, ISED)

Proven ability to work crossfunctionally with development and integration teams

Proficiency with test equipment such as VNAs, spectrum analyzers, power meters, and data analysis tools Advancing connectivity to secure a brighter world. Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we're advancing connectivity to secure a brighter world. Learn more about life at Nokia. Our recruitment process We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. If you're interested in this role but don't meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity. The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia. Notify me of jobs like this