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Addison Group

Application Support Specialist

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Job Description

Job Title:
Application Support Specialist Schedule:
On-site Monday-Thursday, remote Fridays; 5-10% travel and occasional on-call rotation during busy seasons.
Compensation:
$50,000-$80,000 base salary + 10% bonus
Role Overview:
Our client is seeking an Application Support Specialist to support a variety of business applications in a fast-paced environment. This role involves troubleshooting application issues, assisting with implementations and testing, and helping ensure systems run smoothly and meet business needs. The ideal candidate has a strong application support background, excellent problem-solving skills, and an eagerness to learn new technologies. Experience supporting multiple applications in a complex environment is preferred. Candidates do not need expertise in one specific platform, as the team is looking for someone adaptable who can learn and support a broad range of systems. Experience with POS, PMS, ticketing, or other transaction-based applications is a plus, but not required. Strong troubleshooting skills, technical aptitude, and a willingness to learn are the top priorities.
Top Skills:
2+ years of application support experience POS or PMS experience, or experience supporting large-scale applications Strong troubleshooting skills and technical aptitude Eagerness to learn and grow Nice to
Have:
Experience supporting large venues or high-volume environments Admissions or ticketing system experience