IT Engineer Infrastructure

6123 Cunningham Rd Houston Texas 77041 Why Valmont We're Here to Move the World Forward. Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more reliable energy and access to renewables, enhancing connectivity in remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is advancing agricultural productivity and reimagining vital infrastructure to make life better. Join a Fortune 1000 company that respects hard work, honors diversity and invests in our employees as we focus on creating the world of tomorrow, today. We are the modern workforce. Are you ready to move the world forward? Apply now.

A Brief Summary of This Position:

This position will be an Individual contributor in our IT Infrastructure team, helping to design, deliver, and support new and existing Infrastructure components across the enterprise. It is essential to embody Valmont's core values of Passion, Integrity, Continuous Improvement, and Delivering Results while cultivating a workplace where employees feel valued, trusted, understood, and respected.

Essential Functions:

• This position reports to the Manager
• IT•Infrastructure and has no direct or indirect reports.

• This position requires 5 days in the office, supporting our Bellville, Brenham and Houston facilities.
• Ability to travel up to 50%, including overnight stays.
• Collaborate with Valmont staff, IT teams, leadership, and external partners to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes. Including service improvements and action plans.
• Execute the design, deployment, monitoring, and maintenance of facility Information Technology and Operational Technology systems, processes, tasks, tooling, and automation that conform to standards, policies, and established best practices.
• Develop and maintain functional documentation that detail standard operating procedures, troubleshooting techniques, systems architecture, and solutions.
• Collaborate with both internal resources and external vendors/solution providers to obtain stakeholder buy in and design and deliver value added services/capabilities to Valmont.
• Participate as a Subject Matter Expert (SME) in Major Incident Management Responses to Business Impacting Events and summarize, report, and implement process improvements.
• Implement and execute all activities related to continual service improvement processes.
• Develop and maintain relationships with stakeholders to understand and meet their service needs.
• Create required reports in response to business user needs.
• Use and evaluate appropriate tools to sense, alert, triage, respond, remediate, and manage the observability and execution within the IT Ecosystem as required by changing conditions.
• Responsible for properly tracking and documenting all system problems, changes, and problem resolutions using the ITSM tool.
• Responsible for properly tracking and documenting all project plans, scheduling, progress, changes, and problem resolutions using the team Project Management tooling.
• Create/Maintain rapport and teamwork with all members of Valmont's IT and business staff.
• Maintains a degree of self-directed activity.
• Willingness to comply with international travel regulations and requirements, including immunizations.
• Write and review supporting documentation, such as release notes, help documentation, articles, and features.

Other Important Details about the

Role:

• Ability to troubleshoot, identify and replace components on computers and peripheral equipment.
• Ability to lift. Transport, and rack equipment weighing up to 50 pounds from a floor or table position using a proper lifting technique.
• Ability to run and terminate network cables per T568 standards, including fiber and copper.
• Ability to operate manlifts and work at elevated heights.
• Ability to install server and network cabinets with equipment and necessary cable management.
• Working knowledge of Microsoft EPM and Tanium.
• Working knowledge of Server Hardware and OS.
• Working knowledge of Server Virtualization platforms (Nutanix, VMWare, Hyper-V, Azure Local).
• Working knowledge of Windows Workstation OS (multiple versions) and Hardware.

Required Qualifications for

Every Candidate:

• Preferred Bachelors with 5+ years relevant experience or Associate's degree with 7+ years of relevant experience or 9+ years of relevant experience.
• Experience/Certifications/Knowledge in Network Administration, Systems Analysis, Server Administration, or Support (consummate with the role
• Systems, Network).
• Ability to design and install server and network racks with appropriate cable management techniques.
• Understanding of ITIL framework and service management tools.
• Strong analytical, documentation, and communication (both written and oral) skills.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and reporting tools.
• Strong communication and interpersonal skills.
• Ability to work effectively as an individual and in a team environment.

Highly Qualified Candidates Will Also Possess These Qualifications:

• Energetic and self-motivated team player.
• Strong working knowledge of proactive and auto-corrective monitoring practices.
• Direct Experience with the technology stack (

Server:

Microsoft, Nutanix, VMWare, Lenovo, Dell) (

Network:

Aruba, Fortinet).

• Experience with ITIL processes, particularly continual service improvement.
• Ability to influence and engage stakeholders at all levels and multiple backgrounds.
• Experience working in a hybrid or global team environment.
• Proven track record of implementing successful process improvement initiatives.
• Strong understanding of IT infrastructure and applications.
• Advanced technical skills, including experience with IT service management tools.
• Direct experience with manufacturing and/or production floor technologies and equipment.

Position Responsibility Approximate Ratio Expectations:

Training

• 5% Operations/Support
• 35% Engineering/Project
• 60% Benefits Valmont offers employees and their families a comprehensive Total Wellbeing benefit package to ensure their individual and family's overall wellness needs are met.

Some offerings are dependent upon the role, work schedule, or location and can include the following: Healthcare (medical, prescription drugs, dental and vision) 401k retirement plan with company match Paid time off Employer paid life insurance Employer paid short-term and long-term disability including maternity leave Work Life Support Tuition Reimbursement up to $5,250 per year Voluntary programs like tobacco cessation, Type 2 diabetes reversal, one-on-one health coaching, mortgage services and more Valmont does not discriminate against any employee or applicant in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected by law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. If you have a disability and require any assistance in filling out the application for employment email EEOCompliance@Valmont.com. Valmont is here to modernize vital infrastructure and increase agricultural productivity, sustainably and reliably. We galvanize steel to last a century with minimal environmental impact. We modernize irrigation to feed a growing population by utilizing the latest technology. We harden the electrical grid to enable the delivery of reliable power to millions of homes around the world. And we help make communities everywhere safer, cleaner and more connected through our smart infrastructure technology. Valmont serves two primary markets — agriculture and infrastructure — and seven diverse product lines: Utility, Lighting and Transportation, Telecom, Solar, Coatings, Irrigation and Ag Tech. We manufacture products in 85 facilities spread across six continents, and we do business in 100 different countries. That's what Valmont does. We conserve resources and improve life, finding ways to make innovation and technology beneficial in the real world. + That's the value we add.