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System Support Specialist
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Becker Wright Consultants
Hutto, TX (In Person)
$64,000 Salary, Full-Time
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Job Description
You'll be the go-to expert for our team's technology needs. Day-to-day, you can expect to: Serve as the primary support contact for the DigiMEP platform — handling customer support, system configuration, onboarding new users, and keeping survey forms up to date. Provide advanced technical support across hardware, software, networking, audio/visual, and telecom systems. Support office computers, phone systems, and computer data services for internal staff. Test and evaluate new technologies while maintaining current and legacy systems. Partner with the Chief Information Technology Officer on project planning and implementation. Train and empower staff with personalized, hands-on technology guidance. Handle employee on-boarding and off-boarding from an IT perspective, making first days seamless. Identify inefficiencies and proactively recommend improvements to our systems and workflows. Communicate clearly with internal and external stakeholders at all levels to resolve issues fast. What We're Looking For We want someone curious, resourceful, and people-first. Here's the background that sets you up for success: