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Houston Field Support Tech

Job

CDI

Irving, TX (In Person)

Full-Time

Posted 3 days ago (Updated 12 hours ago) • Actively hiring

Expires 7/17/2026

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Job Description

Apply Houston Field Support Tech Irving, TX Apply Description
ESSENTIONAL FUNCTIONS
Coordinate field issue appointments Gather required information from sales and Engineering on best way to fix field issue Schedule with the provided contact Prepare all required paperwork, tools and transportation Perform field support requirements: Photographing the RTU in question Capturing all required dimensions Note any obstructions, special features, etc. Document what issue was with pictures and description uploaded to the MER. Document measure and field issues details Create a drawing using the captured dimensions Upload drawing, photographs and other details to the appropriate job tracked Inform the Inside Sales Account Manager that the measure has been completed. Phone and computer work to coordinate and document measures and field work.
PERFORMANCE MEASURES
Embraces and promotes CDI values In general, is responsible for accurately performing the functions of all field support tasks. Customer satisfaction Requirements
QUALIFICATIONS
Must be able to load, unload and handle a 65 lb. extension ladder Must be able to carry a 30 lb. tool bag Must be able to work in conditions from 0 F to 100 F Must be able to talk with customers and coordinate what is needed to fix the issue. Demonstrated application of CDI core values.
WORKING CONDITIONS / PHYSICAL DEMANDS
Must be able to load, unload and handle a 65 lb. extension ladder Must be able to carry a 30 lb. tool bag Must be able to work in conditions from 0 F to 100 F Apply View All Jobs