Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
IT Technician
Job
Insight Global
Irving, TX (In Person)
Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
50
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Job Description We are seeking a hands-on, client-facing IT Technician to provide onsite technical support to end users. This individual will serve as the front line of IT support, ensuring a seamless technology experience across hardware, software, and network-related issues. The ideal candidate is highly customer-focused, proactive, and comfortable working directly with users in a fast-paced environment. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review
To learn more about how we collect, keep, and process your private information, please review
Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements- 1-3+ years of hands-on IT support or desktop support experience
- Strong troubleshooting skills across hardware, software, and peripherals
- Experience supporting Windows 10/11 and Microsoft Office/Office 365
- Experience using a ticketing system (ServiceNow preferred) for incident management
- Strong customer service and communication skills in a client-facing environment
- Ability to work onsite full-time and manage multiple support requests