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Technical Support Specialist I

Job

Smartrise Engineering Inc

Irving, TX (In Person)

$58,500 Salary, Full-Time

Posted 1 week ago (Updated 7 hours ago) • Actively hiring

Expires 7/19/2026

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Job Description

Salary Confidential Position range in Dallas County $42k - $75k Per Year Technical Support Specialist I Smartrise Engineering Inc
Occupation:
Electrical and Electronic Engineering Technologists and Technicians
Location:
Irving, TX - 75061
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift
Posted:
06/12/2026 Positions available: 2
Source:
WorkInTexas
Web Site:
WorkInTexas Onsite /
Remote:
Not Specified
Updated:
06/15/2026
Expires:
07/18/2026 Job #: 17026895 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education High School Diploma or Equivalent Experience 24 Month(s) Schedule Full Time Job Type Regular Duration Permanent Employment Hours 40 Hours Per Week Shift Day Shift Public Transit Available Help for . Technical Support Specialist I (Multiple Positions): Irving, TX. Duties include but are not limited to: provide engineering support for elevator control systems. This includes providing technical support to customers and assistance with technical hardware and software problems via phone. Provide quality customer service to our customers. Troubleshooting electrical/mechanical control systems including high and low voltage AC/DC circuits via phone. Document technical issues in our business system. Rotating on-call/afterhours schedule with other team members. Respond to inquiries from customers, consultants, and team members. Travel to jobsites accompanied by a Technical Support Specialist II or Technical Support Specialist III. Full-time position.
Requirements:
High school diploma/GED or foreign equivalent. Requires at least two (2) years of experience including exposure to the following: electrical circuitry, schematics, AC/DC circuits, Microsoft Office Suite, Customer Relationship Management (CRM) software, and other online applications as necessary. At least 2% travel may be required to visit various unanticipated jobsites/locations throughout the United Sates.