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EHR User Support Specialist
Career Insights for Technical Support Engineer / Analyst
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Based on Texas data
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What they do
A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
$53,490 / year median in Texas
+4% projected growth
Job Description
Serve as a key resource for EHR users by providing timely technical support via phone, remote access, and in-person interactions. Diagnose and resolve system-related issues, coordinate with specialized technical staff when needed, and help users maximize the effectiveness of the EHR system through training, education, and ongoing support.