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Luna Data Solutions, Inc.

Lead Desktop Support Technician

Pay: $70,720/yr

Posted: 7 weeks ago

Location: Mesquite, TX (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/21/2026

Career Insights for Technical Support Engineer / Analyst

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$53,490 / year median in Texas

+4% projected growth

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Job Description

Lead Desktop Support Technician Luna Data Solutions, Inc. - 4.5 Mesquite, TX Job Details Full-time | Contract $30 - $38 an hour 1 day ago Benefits Disability insurance Health insurance Dental insurance Vision insurance Life insurance Qualifications Managing technical support teams IT management Team supervision Key Performance Indicators Productivity software support Desktop (troubleshooting support) Leading team collaboration initiatives Productivity software General management Peripheral hardware support Full Job Description We have a long term W2 only contract opportunity for an IT Support Team Lead. This role involves planning, organizing, staffing, leading, and disciplinary actions. This position may be based in Abilene, Amarillo, Atlanta, TX, Dallas, Fort Worth, Lubbock, Lufkin, Paris, Tyler, or Wichita Falls Texas.

Responsibilities:

Provides technical support, training, process creation, and leads various project efforts, and is an exceptional local leader and mentor to junior technicians Serves as an escalation point and assists in troubleshooting and resolving software and hardware failures as needed. Minimum Requirements 4 years of experience providing "white-glove" executive-level support 5 years of experience leading a support team 5 years of experience in KPI management 5 years of experience troubleshooting IT hardware and peripherals in an enterprise environment 5 years of experience supporting Microsoft Productivity tools such as Office 365 and MS Teams What We Offer Great opportunity to make a big impact and take ownership of technology initiatives Altruistic work Competitive compensation and benefits including health, dental, vision, life and accident insurance, short-term disability insurance and more! Luna Data Solutions, Inc. (LDS) provides equal employment opportunities to all employees. All applicants will be considered for employment. LDS prohibits discrimination and harassment of any type regarding age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and/or disability status. A 7 year background check is required for this role.

Pay:

$30.00 - $38.00 per hour

Benefits:

Dental insurance Health insurance Life insurance Vision insurance

Work Location:

In person