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UA
*US AMR-Jones Lang LaSalle Americas, Inc.
Controls SME
Career Insights for Systems Support Specialist
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Based on Texas data
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What they do
A Systems Support Specialist provides technical support for the computer and communications systems at a business or organization. Installs and configures computer software, hardware and equipment, and provides troubleshooting for network issues. Manages documentation, maintenance and repairs. May provide help desk support or manage user accounts.
$70,907 / year median in Texas
+5% projected growth
Job Description
JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Controls SME, Data Centers What this job involves - What this job involves: As a Controls SME at JLL, you will be responsible for maintaining, programming, and troubleshooting building automation systems (BAS) and control systems that manage critical data center infrastructure. You'll work with sophisticated control networks that monitor and control HVAC systems, electrical equipment, fire safety systems, and security systems to ensure optimal performance and reliability of mission-critical facilities. This role requires expertise in multiple control platforms and the ability to integrate complex systems that operate continuously in a 24/7 environment. Your day-to-day tasks will include - Program, configure, and maintain building automation systems (BAS) including controllers, sensors, and actuators for HVAC and electrical systems Troubleshoot control system faults, communication issues, and sensor malfunctions using specialized diagnostic tools and software Monitor and optimize control sequences for chillers, air handlers, UPS systems, and environmental monitoring equipment Perform preventive maintenance on control panels, field devices, and communication networks to ensure reliable operation Respond to critical control system alarms and equipment failures with immediate technical intervention Create and modify control graphics, trending reports, and alarm notifications for facility monitoring systems Coordinate with mechanical and electrical teams to commission new control systems and integrate equipment upgrades Maintain detailed documentation of control system configurations, programming changes, and troubleshooting procedures Support energy management initiatives through control system optimization and advanced control strategies Be the first point of contact for service impacting events involving the controls systems. Assist the team in troubleshooting and mitigating incidents. Assist in the creation of root cause analysis (RCAs). Be available for after-hours support regarding the control systems. This includes 24x7 responses. Desired experience and technical skills -