Field Technician

Who are we? Cell Tech Inc. is one of the largest service providers for the K-12 sector in the US. Our commitment to innovation drives us to develop cutting-edge solutions that empower our clients. To achieve this, we build and utilize proprietary software focused on automation and user-friendliness. As our company grows, so does our development team! Job Summary As a Field Technician , you will play a key role in delivering high-quality IT services to our school clients. You will be responsible for diagnosing, repairing, and deploying devices both at client sites and within our workshop. This is a client-facing role , requiring professionalism, clear communication, and a strong service-oriented mindset while ensuring all devices are fully functional and ready for use in K-12 educational environments . Key Responsibilities Travel to school and client locations to diagnose, repair, and service devices under warranty and non-warranty guidelines Perform hardware diagnostics, repairs, and part replacements both on-site and in-shop Install, configure, and test devices to ensure they are ready for end-user use Provide professional and courteous support while interacting with school staff and client representatives Communicate effectively with clients regarding device status, issues, and resolutions Maintain accurate service records, repair logs, and inventory tracking Support large-scale device deployment projects for educational institutions Assist with in-shop repair, staging, and preparation of devices as required Qualifications We are seeking candidates who are professional, reliable, and detail-oriented, with strong technical and interpersonal skills.

Basic Qualifications:

Must be 18 years or older Basic technical proficiency, including computer skills and data entry Ability to lift up to 50 lbs Strong communication and customer service skills Professional demeanor when interacting with clients Legal right to work in the U.S. and ability to pass a background check High School Diploma or equivalent (preferred)

Preferred Qualifications:

1-2 years of experience in electronics or computer repair CompTIA A+ Certification or similar technical certification What We Offer Training Path You will receive hands-on training combining structured learning and practical assignments focused on diagnostics, repair, and deployment, preparing you for both field and in-shop responsibilities.

Work Schedule Shift:

8-hour shift

Days:

Monday to

Friday Hours:

8:00 AM

• 4:30

PM Additional:

Overtime may be offered as needed Benefits Flexible schedule Paid Time Off (PTO) eligibility after one year of service Health insurance 401(k) Pay

• $18 per hour Job Type
• Full-time Location
• Charles City, VA If you are a technically skilled professional who takes pride in delivering excellent service and representing the company in client environments, we encourage you to apply.