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Cloud Infrastructure Support Engineer - Top Secret
Career Insights for Technical Support Engineer / Analyst
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Scorecard
Based on Virginia data
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What they do
A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
$59,502 / year median in Virginia
+1% projected growth
Job Description
Bachelor's degree in information technology or a related field with 3+ years of relevant experience, or 6+ years of IT systems administration experience in place of a degree 3+ years supporting the operation and maintenance of secure information systems 3+ years working with Linux operating systems and command-line interfaces 3+ years supporting AWS and container technologies 3+ years administering Windows environments and Active Directory 3+ years using Bash, Ansible, YAML, or similar scripting and configuration tools 1+ year working with infrastructure as code and DevSecOps or continuous-delivery environments using tools such as Terraform 1+ year supporting Kubernetes or comparable platform-as-a-service technologies Ability to obtain the required DoD IAT Level II baseline certification, such as Security+, and an applicable AWS certification within 30 days of starting