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MT
MI Technical Solutions
IT Customer Support Specialist
Career Insights for IT Specialist / Engineer
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Scorecard
Based on Virginia data
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What they do
An IT Specialist or Engineer provides information technology support for a business or organization. Coordinates installation, maintenance and upgrades of computer software and hardware. Maintains computer networks, monitors network security and provides database management. Manages communication with system users and vendors.
$97,584 / year median in Virginia
-3% projected decline
Job Description
Job Requirements Chesapeake, VA Secret Polygraph Unspecified Career Level not specified Salary not specified Join Premium to unlock estimated salaries Job Description Job description MI Technical solutions is seeking an experienced IT Customer Support Specialist to provide a full range of IT asset support and perform as the SharePoint site collection administrator/developer: Providing Level-2/3 support and troubleshooting to resolve issues. System installation; defining, documenting, and enforcing system standards. Configuring and installing various telecommunication and laptop devices and services (e.g., printers, VPN, QoS). Conducting testing of systems after software pushes Monitoring performance; troubleshooting network problems and outages; Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations. Mobile device (IOS/Android/Surface) Support Specialist. Provide in person or online End-User training for Office, IOS, and Windows systems Set up VTC and teleconference meetings for users and provide immediate technical assistance if required
Required Qualifications:
- Active DOD secret security clearance is required to qualify
- Recent IT experience (5 years preferred)
- Minimum of current CompTIA Security + Continuing Education (CE) (required)
- Microsoft 365 Suite/Teams/SharePoint experience (required)
ACTR/CTR
experience- NMCI and FlankSpeed experience (required) We are an equal opportunity employer and value diversity at our company.
group id:
RTX1f33f9 Apply nowBenefits
- Dental Insurance