Associate Support Specialist IT Infr.

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do The Network Support Technician provides network infrastructure support for all areas within the New River Valley footprint and acts as a resource for all Volvo Americas sites in network standardization and support. This position occurs as part of the Onsite Americas team, within the Infrastructure and Onsite Services unit of Volvo's Group IT Organization. The Network Support Technician role is also the local representation of Group IT for specific business distribution centers in this area. In this role it is critical to work together with regional and global colleagues to deliver new and upgraded infrastructure for business solutions and the end-user IT environment. This includes, but is not limited to, hosting platforms (typically x86), Windows OS, LAN (wired and wireless), Windows enterprise client solutions for office and warehouse, personal mobility, and specialized warehouse devices such as bar code scanners, forklift mounted hardware, and specialized printing technology. These technologies are highly standardized in Volvo Group IT business practice and much of the work is conducted according to standard processes and methodologies. Most server and network hardware is configured according to Standard Operating Environment specifications, common throughout Volvo's global network. Core Responsibilities Provides localized time critical support of a global network infrastructure in a complex Manufacturing environment Ensures support/maintenance of standard infrastructure components on behalf of our Infrastructure supplier Ensures network device troubleshooting (wired/wireless/device) Manages the change process in a production environment. Knowledge of IP Telephony and convergences of technology as related to voice and data communications. Assists and implement daily adds, moves, and changes, including cabling infrastructure, and hardware (Racks, WIC's, Patch Panels, Copper & Fiber Hardware). Coordinates network activities within the Onsite Americas team, within the Infrastructure and Onsite Services (IOS) unit of Volvo's Group IT Organization Takes ownership and driving resolutions to ensure customer satisfaction. Who are you? Do you dream big? We do too, and we are excited to grow together. In this role, you will bring: Bachelor's Degree in Computer Science, or the equivalent combination of education, training and experience that provides the required knowledge skills and abilities. Ability to work in a team environment managing multiple priorities. Motivated with a strong sense of urgency. A current Cisco CCNA certification or completition upon hire ITIL v4 Foundation is a plus. BlueCat (any) certification is a plus Ready for the next move? Are you excited to bring your skills and disruptive ideas to the table? We can't wait to hear from you. Apply today! At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company's growth. For this position, the base pay is set at $63,100.00 - $77,900.00 annually, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer. In addition to a solid package of compensation and benefits, plus you will enjoy:

• Competitive medical, dental and vision insurance.
• Generous paid time off.
• Competitive matching retirement savings plans.
• Working environment where your safety, health and wellbeing come first.
• Focus on professional and personal development through Volvo Group University.
• Programs that make today's challenging reality of combining work and personal life easier.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran. We value your data privacy and therefore do not accept applications via mail. Volvo Group Digital Technology & Operations (DTO) is a new division established to integrate the capabilities of VG Digital & IT and VG Connected Solutions to accelerate the digital transformation in Volvo Group. The organizational set up is structured around domains, digital products with functions for digital excellence to deliver outstanding customer experience. Joining the new DTO division means being part of a fast-moving digital product-oriented organization where teams truly own what they build from idea to delivery. In DTO, we work in agile, cross-functional teams, mastering the latest technology, and creating outstanding digital experiences that make a real difference for our colleagues and Volvo Group customers around the world. We put people first and build our culture on trust, passion, customer success, change, and performance. If you want to grow, collaborate across functions and entities, and help shape the future of digital products within Volvo Group, DTO is a great place to be.