Tallo logoTallo logo

Service Center Manager

Job

CGI

Fairfax, VA (In Person)

Full-Time

Posted 3 weeks ago (Updated 4 hours ago) • Actively hiring

Expires 6/5/2026

Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
60
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

We are seeking an experienced Service Center Manager to lead and oversee a high‑volume, enterprise‑level IT Service Center supporting a geographically dispersed user base. This role is responsible for end‑to‑end service delivery across Service Desk operations, desktop support, incident management, IT service request management, ticket workflows, communication processes, and knowledge management. The ideal candidate brings strong leadership, operational excellence, and a commitment to continuous improvement in customer support services.

Similar remote jobs

Similar jobs in Fairfax, VA

Similar jobs in Virginia