Service Desk System Administrator General Dynamics Information Technology

• 3.7 Newington, VA Job Details $97,750
• $132,250 a year 1 hour ago Qualifications Knowledge management Network troubleshooting Procedural guides Application deployment Software installation High school diploma or GED Hardware support DoD 8570 KVM (Kernel-based Virtual Machine) Customer service knowledge base VMware Online help documentation Desktop administration CompTIA Security+ Standard operating procedures (SOPs) Active Directory management Full Job Description An Arma Opportunity ARMA, a GDIT company, supports some of the most complex programs within Special Operations Forces (SOF).

Clearance Level Top Secret/SCI Category IT Infrastructure and Operations Location Newington, Virginia ( Onsite Workplace ) Key Skills For Success Communication Help Desk Support Troubleshooting REQ#:

RQ227186

Public Trust:

None Requisition Type:

Regular Your Impact Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure. Job Description Take the next step in your career by joining General Dynamics Information Technology (GDIT) as a Service Desk System Administrator supporting a Department of War (DoW) customer. This is more than a role—it's an opportunity to play a vital part in advancing national security while delivering meaningful improvements to mission-critical operations. At GDIT, our people are the driving force behind innovation and success. As a Service Desk System Administrator, you will be instrumental in enhancing system performance, optimizing service delivery, and elevating the overall customer experience. Your expertise will directly support operational excellence, ensuring today's missions are secure and tomorrow's challenges are met with confidence. If you are motivated by purpose-driven work, thrive in dynamic environments, and are ready to contribute to high-impact initiatives, GDIT offers the platform to grow your career while making a difference where it counts most. What you'll need to be successful: Ability to work independently and collectively with multiple work centers Creating a knowledge base, SOPs, and documentation to solve customer challenges Able to work in a fast paced environment with high expectations and visibility of real world operations Enables a mission-focused customer through exceptional support which drives world-class mission success Utilizes the full complement of technical and interpersonal skills to accomplish the work Ability to support multiple users at various locations

Education:

High School Diploma Required Experience:

3+ years

Certification :

8570 compliant (Security+)

Required Technical Skills:

Excellent Customer Service Skills Knowledge of deploying software Hardware configuration Experience imaging Desktop and Dell Wyse thin clients Tier I Network troubleshooting Experience in Active Directory Experience in VMware Horizon Experience in

KVM Configuration Security Clearance Level:

TS/SCI Preferred Skills:

Experience with ServiceNow Ticketing system

VDI Microsoft Azure Location:

Onsite

• Newington, VA Citizenship Required:

  US Citizenship #armajobs #gditpriority #armajobs Work Requirements Years of Experience 3 + years of related experience may vary based on technical training, certification(s), or degree Certification CompTIA Security+ CE | CompTIA
• CompTIA Travel Required Less than 10% Citizenship U.S. Citizenship Required Salary and Benefit Information The likely salary range for this position is $97,750
• $132,250.

This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Our Identity Verification Process As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes. About Our Work We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans