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Help Desk Specialist

Job

Barbaricum

Newport News, VA (In Person)

Full-Time

Posted 1 week ago (Updated 5 days ago) • Actively hiring

Expires 7/1/2026

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Job Description

Job Requirements Fort Eustis, VA Fort Leavenworth, KS Top Secret/SCI Polygraph Unspecified Early Career (2+ yrs experience) Salary not specified Join Premium to unlock estimated salaries Job Description Barbaricum is seeking a Help Desk Specialist to provide first-line technical support for

TRADOC G2

operations at Fort Leavenworth, KS. The selected candidate will support classified and unclassified IT environments, troubleshooting technical issues, assisting users, and ensuring system functionality in alignment with DoD cybersecurity protocols. This role requires at least three (3) years of experience in IT support, particularly in government or DoD environments, with an emphasis on incident resolution, system administration, and user support.

Responsibilities:

Respond to help desk tickets and provide technical support to users. Troubleshoot hardware, software, and network issues in classified environments. Escalate complex problems to higher-level IT staff as necessary. Document technical issues and solutions for future reference. Assist with user onboarding and training for IT systems.

Qualifications:

Active DoD Top Secret/SCI clearance required. 1-4 years' experience. Experience providing technical support in a DoD or government setting. Familiarity with Windows and Linux operating systems. Strong communication and problem-solving skills. EEO Commitment All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

group id:

10434447 Apply now