Senior Managed IT Services Specialist, Americas

Senior Managed IT Services Specialist, Americas Swisslog - 3.5 Newport News, VA Job Details Permanent 3 hours ago Qualifications Network switch Application deployment Windows Software installation Linux Windows Server administration Linux administration Database installation Full Job Description May 6, 2026 Where do people love what they do, and being great at what they do? At Swisslog, that's where! Our teams are the heart of a world-leading Robotics company that's harnessing the power of technology to shape the future of intralogistics. The result? We're transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets. Short Facts Newport News, United States Swisslog, Onsite - Company Location Permanent Position Responsibilities Make an impact Supports system administration of 200+ Azure VMs, production customer Hyperconverged deployments. Responsible for technical operations and service asset and configuration management IAW ITILv4 framework. Create and maintain service design packages and as-built documentation. Establish and maintain monitoring for availability, capacity, and security. Makes recommendations and implements improvements following change management procedures. Provides information by collecting, analyzing, and summarizing system performance and trends. Participates in troubleshooting and resolving incidents. On-call support is required for production systems and critical test servers. Completes platform installation, upgrades, and migrations. Responsible for installation and release of databases as submitted by the development teams. Participate in problem management process by completing root cause analysis. Application Requirements What you need to succeed BS degree in engineering/computer science or relevant experience in customer production environments. 5+ years Hyper-V/S2D 2+ years configuring network switches 3+ years System administration in Linux 5+ years Microsoft Server 3+ years deploying and managing container applications

Desirable:

Microsoft Certified:

Windows Server Hybrid Administrator Associate (AZ -800&801) Certified Kubernetes Administrator (CKA) Red Hat Certified System Administrator (RHCSA) ITILv4 Foundations Agile/Scrum experience, Azure administration Warehouse and logistics operations Kubernetes / Docker 1+ years experience with MS-SQLServer administration Great Team Spirit Grow with Us! Learn & Grow Our promise to you Swisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value. Join us on this journey and you'll be part of a global enterprise that's proud of its Swiss roots - and hugely excited by the worldwide opportunities open to everyone in the Swisslog family. So come and realize your potential, in a team that's united by passion and driven by the OneSwisslog team spirit. Join the journey! We´re looking forward to receiving your application!

Talent Acquisition Manager:

Mai Gamble Note for United States job postings (EEO statement): Swisslog is an Equal Opportunity Employer committed to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other factor protected by applicable federal, state or local laws. Ready to start your Journey? We are looking forward to hearing from you