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Insight Global

Desktop Support Specialist

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 1 week ago

Location: Roanoke, VA (Onsite)

Last Updated: 9 hours ago

Hours: Full-Time

Expires: 10/15/2026

Career Insights for Technical Support Engineer / Analyst

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Based on Virginia data

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$59,502 / year median in Virginia

+1% projected growth

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Job Description

Desktop Support Specialist at Insight Global Desktop Support Specialist at Insight Global in Roanoke, Virginia Posted in about 20 hours ago.

Type:

full-time

Job Description:

Insight global is seeking a PC Refresh Technician for a project supporting the State agencies of Virginia. This Refresh Technician will be responsible for traveling to all executive branch agency locations across Roanoke VA and the surrounding areas. Day to day responsibilities include transferring data from one machine to another, reinstalling applications, troubleshooting, and following procedures. There is no imaging. We are seeking entry-level candidates who are flexible with work hours/locations and have a reliable source of transportation. This resource will start with a 2-4 week training (shadowing current technicians onsite) before beginning to work independently.

Required Skills & Experience:

High School Diploma or Equivalent Valid Virginia Driver's License Customer service oriented Excellent verbal communication skills; ability to work with minimal direction Experience supporting desktop/laptop systems; deploying and disposal of devices. Familiarity with installing, troubleshooting, and supporting the following: Windows 10 & 11 operating systems!!! HP, Dell, Microsoft, Apple laptop/desktop hardware systems Nice Skills to

Have:

Experience in a refresh project

Benefits

Dental Insurance