OT Technician III

OT Technician III AGC Biologics - 2.4 Bothell, WA Job Details Full-time $108,080 - $148,610 a year 5 hours ago Qualifications Document compliance management Technical documentation Laboratory experience Windows CMMS Compliance documentation Technical writing Windows support Full Job Description Join Us in Bringing Hope to Life Our purpose is to bring hope to life by enabling life‑changing therapies for patients around the globe, creating a healthier and happier tomorrow. To advance this purpose, we rely on team members who value excellence, collaboration, and meaningful work. If this resonates with you, we invite you to explore the role further and apply. Job Summary We are seeking an Operations Technology (OT) Technician III to support and maintain OT systems, infrastructure, and equipment across manufacturing and laboratory operations. This role ensures system reliability, security, and compliance while supporting user access management, troubleshooting, upgrades, and the integration of new systems. The OT Technician III plays a hands‑on role in maintaining connectivity between systems, resolving technical issues, and partnering with IT and Engineering Automation to support stable, compliant operations. About the Engineering Team You will join an Engineering responsible for supporting systems that enable manufacturing and laboratory operations. The team partners closely with IT, Engineering, and Automation groups to ensure system performance, integration, and compliance in a regulated environment. Strong collaboration, responsiveness, and technical problem‑solving are key to success. Key Responsibilities Manage user access for OT systems, including provisioning, updates, and periodic access reviews. Support security audits and ensure compliance with data integrity and access control requirements. Troubleshoot and resolve issues with OT systems, including network communication across DCS, PLC, and SCADA platforms. Maintain and perform software and hardware upgrades to ensure system functionality, security, and compliance. Support deployment and integration of new systems and equipment into OT infrastructure. Collaborate with IT and Engineering Automation to align with industry standards such as ISA‑95. Document and track work activities in accordance with cGMP and data integrity practices. Participate in system upgrades, migrations, and improvement initiatives. Support on‑call rotation for after‑hours operational needs. Technical Skills Experience troubleshooting industrial networking protocols (EtherNet/IP, OPC UA, MQTT, MODBUS, BACnet, Profibus, ControlNet, etc.). Strong understanding of Ethernet networking concepts including VLANs, routing, firewalls, and access controls. Familiarity with data systems and storage (SQL, JSON/XML, data historians, flat files). Experience with Active Directory/LDAP and authentication methods (SAML, OAuth2). Ability to support both modern and legacy OT systems. Strong written and verbal communication skills across technical and non‑technical audiences.

Qualifications & Experience Required:

Bachelor's degree in Engineering, Computer Science, or a related field, or equivalent experience. 6+ years of relevant OT, automation, or systems support experience. Experience supporting manufacturing or laboratory systems. Experience with Windows operating systems (server and enterprise environments). Experience working with

CMMS/EAM

systems. Demonstrated ability to create and maintain accurate technical and compliance documentation.

Preferred:

Experience in biopharmaceutical or cGMP environments. Familiarity with equipment/system validation practices. Knowledge of cybersecurity frameworks (e.g., NIST). ISA Certified Automation Professional (CAP) or similar certification.

Formalities Location:

Bothell, Washington Compensation Range:

$108,080 - $148,610 Who We Are AGC Biologics is a global Contract Development and Manufacturing Organization with a strong presence in the United States. From our headquarters in Bothell, Washington, we develop and manufacture life‑changing advanced biologics for some of the world's most innovative pharmaceutical companies. Together with our team members across Europe, the U.S., and Japan, we deliver development and manufacturing of mammalian and microbial-based therapeutic proteins, plasmid DNA (pDNA), messenger RNA (mRNA), viral vectors, and genetically engineered cells therapies. Across our global network, we are united by one mission: To work side by side with our customers in order to improve patients' lives by bringing new biopharmaceuticals to market. We are a collaborative, inclusive, and equal‑opportunity organization where team members are valued for their expertise, teamwork, and ingenuity.