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RM
Retail Management Solutions
Pharmacy POS Technology Support Specialist and Installer (Travel, WFH)
Career Insights for Technical Support Engineer / Analyst
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Based on Washington data
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What they do
A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
$67,642 / year median in Washington
+3% projected growth
Job Description
Pharmacy POS Technology Support Specialist and Installer (Travel, WFH) Retail Management Solutions Lacey, WA Job Details Full-time $24 - $28 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Qualifications Customer communication Windows Bachelor's degree Problem-solving Computer networking Desktop administration Customer service problem-solving Technical Proficiency Full Job Description Retail Management Solutions, LLC, an Olympia based pharmacy technology company, is seeking a POS Technology Specialist to join our support team. Retail Management Solutions is the industry leader in point-of-sale technology for retail pharmacy. We are the only company in the industry specializing strictly in POS technology for pharmacies. Having installed more POS systems in the independent and institutional pharmacy market than any other company, RMS has become the industry standard.
Job Description:
Qualified candidates will have previous pharmacy experience and/or point of sale system experience. Technical support, desktop support experience or equivalent is required. A thorough understanding of PC hardware, Windows operating systems and basic networking is a must for this position. A strong technical aptitude and a desire to work in the technical industry is also a must. This is a full-time position with benefits. The position's schedule is Monday - Friday but may require travel on weekends. Travel to customer sites will be required up to three times monthly. Onsite duties will include computer system setup and configuration along with face-to-face customer training on the RMS system.Job Requirements/Qualifications:
- Previous pharmacy or point of sale experience
- Excellent written and verbal communication skills
- Proven customer service background with strong problem solving skills
- Dedicated workspace at home with high-speed internet
- Ability to travel to customer sites (multiple times monthly, as needed)
- Bachelor's degree in related field preferred
Compensation:
- $24-28 an hour based on experience and qualifications
- Full Benefits Package
- Medical, Dental and Vision Insurance
- Flexible Spending Accounts
- 401K Retirement Plan
- 8 weeks PTO
- 1 Week paid time off for Charitable Volunteer work Please reply to this post with your resume to apply for this position.