Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Apply Offsite

Mission Services LLC

IT Service Desk Specialist - Level II

Pay: Not specified

Posted: 1 day ago

Location: Oak Harbor, WA (Onsite)

Last Updated: 4 hours ago

Hours: Full-Time

Expires: 10/4/2026

Career Insights for Help Desk Technician / Analyst

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Washington data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.

$57,302 / year median in Washington

-13% projected decline

Explore Career

Job Description

Job Requirements Oak Harbor, WA Secret Polygraph not specified Early Career (2+ yrs experience) Salary not specified Join Premium to unlock estimated salaries

Job Description Position:

IT Service Desk Specialist -

Level II Location:

Oak Harbor Naval Clinic, Oak Harbor Washington (100% Onsite)

Duration:

Full Time role

Client:

DHA Need Active Security+ Certification or higher.

Roles and Responsibilities:

Answers questions, analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems through phone, email, or chat. Resolves computer software and hardware problems of users, and acts as a contact for users having problems using computer software, hardware, and operating systems. Acts as the escalation path to resolve moderate to highly complex technical issues. Specialized in certain aspects of technologies to assist the customer base. Provides support for call overflow during peak time or reduced staff during off peak hours. Level II performs more varied and difficult tasks compared to Level I.

group id:

91007326 Log in to view the job poster Apply now