Azure Infrastructure Support Engineer

Role:

Azure Infrastructure Support Engineer Location:

Redmond, WA Duration:

Fulltime If interested, please share your updated resume Job Summary We are seeking an experienced Azure Infrastructure Support Engineer with 8 to10 years of hands-on experience supporting Azure environments. The role involves Azure infrastructure operations, troubleshooting, automation, documentation, and continuous service improvement in enterprise-scale environments. Key Responsibilities Provide L2/L3 operational support for Azure infrastructure services across production and non-production environments Manage and support Azure Resource Manager (ARM) based deployments Provision, monitor, and troubleshoot Azure Virtual Machines (Windows) Administer Azure Backup and Recovery Services Vault, including restore operations and backup health monitoring Manage patching and compliance using Azure Update Manager Support Azure Migrate activities including discovery, assessment, and migration support Configure and troubleshoot Azure Monitor, Log Analytics, alerts, and dashboards Support Windows Failover Clusters and DFS Namespace in hybrid environments Manage Azure Files and Azure File Sync implementations Administer Azure Storage Accounts and ADLS Gen2 Storage Review service tickets and incident trends to identify recurring issues and improvement opportunities Perform root cause analysis (RCA) and contribute to problem management Collaborate with cross-functional teams to ensure timely issue resolution Ensure adherence to security, compliance, and operational best practices Required Skills & Technical Expertise 5+ years of hands-on experience in Azure Infrastructure Support Strong experience with: Azure Resource Manager (ARM) Azure Virtual Machines Azure Backup & Recovery Services Vault Azure Update Manager Azure Monitor & Log Analytics Azure Migrate Azure Files & Azure File Sync Azure Storage Accounts ADLS Gen2 Solid understanding of Windows Server administration Experience with Windows Failover Clustering and DFS Namespace Strong problem-solving and analytical skills Experience reviewing and working on service tickets in SLA-driven environments Experience with scripting and automation, including PowerShell Documentation & Process Improvement Review, write, and maintain technical documentation, runbooks, SOPs, and KB articles Ability to review and edit existing documentation for accuracy and clarity Identify gaps in operational processes and recommend continuous improvement initiatives