Job Overview:

Seeking a Field Services Engineer to provide onsite and remote IT support, including desktop/laptop troubleshooting, device deployment, hardware/software support, asset management, and end-user services. Key Responsibilities Provide onsite and remote desktop, laptop, mobile device, and printer support. Troubleshoot hardware, software, Windows OS, and connectivity issues. Perform break/fix support, incident resolution, and IMAC activities. Handle device imaging, deployment, configuration, and upgrades. Provide VIP/executive support and walk-up Tech Bar assistance. Manage IT assets, inventory, and device lifecycle. Support Microsoft 365, software installations, and patching. Coordinate with Service Desk, Infrastructure teams, and vendors. Required Skills End User Computing (EUC) / Desktop Support Windows 10/11 and Microsoft 365 Hardware and Software Troubleshooting Device Imaging and Deployment IMAC and Break/Fix Support Mobile Devices, Printers, and Peripherals ServiceNow / ITSM Ticketing Incident, Problem, and Change Management Asset and Inventory Management Strong Communication, Customer Service, and Problem-Solving Skills Preferred Qualifications Associate's/Bachelor's degree in IT or equivalent experience. Healthcare or enterprise IT support experience. CompTIA A+, Microsoft, or ITIL certifications. ServiceNow experience is a plus.

Ideal Candidate:

A hands-on Desktop Support / EUC / Field Services Engineer with strong Windows troubleshooting, device deployment, IMAC, ITSM, and customer-facing support experience.

Pay:

$23.00 - $27.00 per hour Expected hours: 40.0 per week

Work Location:

In person