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Help Desk Analyst I

Job

Robert Half

Brookfield, WI (In Person)

Part-Time

Posted 4 weeks ago (Updated 4 weeks ago) • Actively hiring

Expires 5/27/2026

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Job Description

We are looking for a dedicated Help Desk Analyst I to join our team in Brookfield, Wisconsin. This part-time position offers an excellent opportunity for individuals passionate about providing technical support and maintaining smooth IT operations. It is ideal for candidates seeking long-term career growth within a dynamic and collaborative environment.
Responsibilities:
  • Deliver responsive and effective help desk support to employees, addressing hardware and software issues.
  • Manage patch updates and oversee licensing renewals to ensure system compliance.
  • Execute onboarding and offboarding tasks using Active Directory, adhering to established protocols.
  • Maintain accurate and organized documentation for IT processes and systems.
  • Troubleshoot issues within a Windows environment and provide user support for Microsoft 365 applications.
  • Handle service desk tickets with efficiency, ensuring swift resolution of technical problems.
  • Assist with system administration tasks, including basic Active Directory management.
  • Collaborate with team members to optimize IT workflows and enhance user experience.
  • Provide guidance to users on resolving common technical challenges.
  • Support additional IT tools and software, such as AutoDesk, when required.

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