Information Technology Operations Engineer

Information Technology Operations Engineer at 4FRONT Engineered Solutions Information Technology Operations Engineer at 4FRONT Engineered Solutions in Brookfield, Wisconsin Posted in 1 day ago.

Type:

full-time

Job Description:

IT Operations Engineer Make an Impact Where Technology Meets People We're looking for a hands-on IT Operations Engineer who thrives on solving problems and keeping people productive. In this role, you'll be the go-to expert supporting desktop technology across multiple locations-tackling everything from day-to-day support to small IT projects that make a real difference. What You'll Do Own and manage incoming Help Desk requests (onsite & remote) Troubleshoot and support desktops, laptops, printers, phones, mobile devices, and scanners Support Windows, Microsoft 365, Teams, Outlook, Adobe, iOS, and remote access tools Coordinate new hire setups and employee departures Install, maintain, and retire desktop hardware and software Manage Active Directory users, assets, and inventory Test and deploy hardware/software upgrades Support secure access, including badge/fob activation What You Bring Bachelor's degree in IT, Computer Science, or related field 3-5 years of Help Desk or Desktop Support experience Strong knowledge of Windows OS, Microsoft 365, Active Directory, and mobile devices Proven troubleshooting skills and a customer-first mindset Comfortable supporting executives to frontline employees Organized, adaptable, and able to juggle multiple priorities Nice to Have Experience supporting multiple facilities and remote users Hardware/software rollout experience Microsoft or Help Desk certifications Exposure to networking, security, and patch management tools Why Join Us? Work with a collaborative, high-performing IT team Variety in your day-support, projects, and problem-solving Limited travel, steady growth opportunities, and meaningful impact If you enjoy fast-paced environments, solving complex tech issues, and helping people do their best work-we'd love to hear from you.