Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Apply Offsite

SMARTMD

Desktop Support Analyst (Entry-Level / IT Help Desk)

Entry-Level JobVerifiedNo experience needed

Pay: $16–$18/hr

Posted: 5 weeks ago

Location: Glendale, WI (Onsite)

Last Updated: 6 days ago

Hours: Full-Time

Expires: 10/7/2026

Career Insights for Help Desk Technician / Analyst

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Wisconsin data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.

$50,165 / year median in Wisconsin

-0% projected decline

Explore Career

Job Description

Desktop Support Analyst (Entry-Level / IT Help Desk) SMARTMD Glendale, WI Job Details Part-time | Full-time $16 - $18 an hour 20 hours ago Benefits Health savings account Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Vision insurance Life insurance Qualifications Computer operation Customer service Windows IT infrastructure Desktop administration Full Job Description Are you passionate about technology and eager to kick-start your career in Healthcare IT support? As an Entry-Level Desktop Support Analyst, you will be the first point of contact for users seeking technical assistance. This dynamic role offers an exciting opportunity to develop your skills in troubleshooting, computer management, and customer service while supporting a diverse range of IT infrastructure. You'll play a vital role in ensuring our organization's technology runs smoothly, empowering users to perform at their best every day.

Working knowledge of:

Windows 10/11 Microsoft 365 administration and troubleshooting Microsoft Excel Basic SQL Analytical skills to diagnose issues accurately while maintaining patience during complex troubleshooting scenarios. Join us in this energetic environment where your technical expertise will make a real difference! We're dedicated to fostering growth opportunities for entry-level professionals eager to build a solid foundation in IT support while delivering exceptional service that keeps our organization running seamlessly every day.

Job Types:

Full-time, Part-time Pay:

$16.00 - $18.00 per hour

Benefits:

Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person