IT Field Support Specialist | Permanent | No Sponsorship Available

ABOUT OUR CLIENT

Our client is a multi-location organization with an in-person IT support need across multiple sites. This is an entry-level, hands-on field support role supporting end users, hardware, software, and basic network issues. Work is primarily on-site. Local travel to multiple locations is required. Mileage reimbursement is available.

BENEFITS & COMPENSATION

Compensation:

Up to $60,000 per year

PTO:

PTO available (starts day 1)

Retirement:

401(k) with company match

Medical:

Health, vision, and dental plans available for individuals and families

RESPONSIBILITIES FOR THE TITLE

Provide responsive IT support for hardware, software, and basic network issues across corporate and site locations. Install, configure, and maintain workstations, peripherals, and standard business applications. Assist with deploying and maintaining networking components and connectivity as needed. Troubleshoot and resolve end-user issues and general IT requests. Support security tooling and help ensure endpoint and software security updates are applied. Train and support staff on newly installed systems, applications, and processes.

PREFERRED EXPERIENCE FOR THE TITLE

Experience troubleshooting Windows PCs, common business applications, and basic networking concepts. Comfort installing and configuring hardware, operating systems, and standard software. Strong communication skills, including the ability to explain solutions and train non-technical users. Strong attention to detail, problem-solving skills, and a customer-service mindset. Ability to work independently while partnering closely with an IT leader on priorities and projects. Valid driver's license and ability to travel locally to multiple sites. Timing is everything. Whether you are aggressively in a job search or simply passive and looking for the ideal position, we would like to have the chance to share our opportunities with you. We specialize in placement of IT professionals. Please contact me for more information about this role as well as other opportunities. EB-7945321303