Technical Support Specialist II - Commercial & Industrial Water Treatment

Technical Support Specialist II - Commercial & Industrial Water Treatment Franklin Electric - 3.5 Waunakee, WI Job Details Full-time 4 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Tuition reimbursement Paid time off Adoption assistance Vision insurance 401(k) matching Employee discount Professional development assistance Life insurance Qualifications Water treatment systems High school diploma or GED Full Job Description Description Join Our Team as a Technical Sales & Support Specialist II at Franklin Water Treatment, a Division of Franklin Electric At Franklin Water Treatment, we are leaders in cutting-edge water treatment solutions, and we're looking for a knowledgeable and dedicated Technical Sales & Support Specialist II to join our dynamic team. If you thrive on solving complex technical challenges, delivering top-notch customer service, and are ready to make a real difference while advancing your career in a rewarding and impactful industry, we want to hear from you! Key Responsibilities What you will be doing? Responsible for providing product-specific technical information and support to internal and external customers, including supporting sales processes, on complex product issues. Advises and recommends solutions to customers while presenting additional products and services as warranted. Generate quotes for residential and/or commercial products and services.

Who we want:

If you are experienced and knowledgeable about Commercial & Industrial water treatment systems and are a collaborative individual who is passionate about making a positive impact with customers, we encourage you to apply for this exciting opportunity. This role will leverage your experience and judgement to effectively communicate clearly and accurately water treatment system solutions and recommendations to stakeholders.

What you need:

High School Diploma or Equivalent required; Bachelor's degree (preferred); 0-3 years' experience in water treatment sales, service, customer service (required). WQA certification preferred Company Values & Benefits FWT provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as: Generous paid time off & holidays 401(k) with matching & service contributions Health, dental, vision, life insurance Short & long-term disability Fertility & adoption support Undergraduate & graduate tuition reimbursement Professional development assistance Health & wellness programs Employee Discount Program About Franklin Electric Franklin Electric is a global leader in water and energy systems, committed to continuous improvement and innovation to meet the diverse needs of our customers. Our founders in 1944 named the company after America's pioneer electrical engineer, Benjamin Franklin, which lives on today in our culture to drive us to push boundaries and create meaningful change. We offer a comprehensive range of pumps, motors, drives, and controls for residential, commercial, agricultural, industrial, and municipal applications. More than just a workplace, Franklin Electric is a vibrant and inclusive community of forward-thinkers, united by our mission to drive positive impact worldwide. Our culture fosters career growth and personal development, with a focus on promoting from within and nurturing talent. Our recent awards in "America's Most Responsible Companies", "Most Trusted Companies" by Newsweek, "America's Climate Leaders" and "Indiana's Best Places to Work" attest, we're dedicated to upholding the highest standards of corporate responsibility. At Franklin Electric, we believe that everyone deserves to be treated fairly and respectfully, and that our diversity of thought, culture and experience makes us a stronger company. Our commitment to social responsibility is evident in programs like the Franklin Women's Network and our philanthropic efforts through the Franklin Wells for the World Foundation. Through these endeavors, we've provided clean water to over 284,000 people in 12 countries, addressing the global water crisis head-on, Locally in our communities, the Franklin Electric Charitable and Educational Foundation (FECEF) supports causes close to our hearts, such as United Way, Boys & Girls Club, and Big Brothers Big Sisters. Our dedication to excellence extends beyond our products and services, shaping a brighter future for both our employees and the communities we serve. Join us in driving meaningful change and making a difference with Franklin Electric.