23888 Systems Engineer, Sr. - ServiceNow

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Always be on the lookout for job scams! Learn more about identity theft Opens in new window Help information , opens a new window. Info First Job Previous Job 1,251 of 6,141 Next Job Last Job Share More Like This Between $106k and $150k Per Year DOE (Depends on Experience) 23888 Systems Engineer, Sr. - ServiceNow James R. Glidewell Dental Ceramics

Occupation:

Engineers, All Other

Location:

Newport Beach, CA - 92660

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment

Posted:

12/11/2025 Positions available: 1

Source:

CalJOBS

Web Site:

CalJOBS Onsite /

Remote:

Not Specified

Updated:

12/12/2025

Expires:

05/31/2026

Agency Job ID:

23888 Job #: 19831635 Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Work Onsite Full Time Education Bachelor's Degree Experience 48 Month(s) Age 18 and up Schedule Full Time Job Type Regular Duration Permanent Employment Public Transit Available Benefits Job Description Help for Job Description. Opens a new window.

Essential Functions:

Serves as a subject matter resource (SMR) on ServiceNow ITSM, Hardware Asset Management (HAM), Software Asset Management (SAM), ITOM, CMDB, and related systems; providing necessary support for all process initiatives and cross functioning systems. Architects, develops, integrates, and implements ServiceNow solutions. Writes custom scripting and integrates 3rd party software with applications such as Workday and Dynamics 365. Develops and modifies ServiceNow workflows, forms, lists, business rules, UI components. Owns and develops custom integrations of ServiceNow HAM with Microsoft Endpoint Configuration Manager. Designs, codes, debug, documents, deploys and maintains solutions in a highly efficient and effective manner Creates and configures workflow administration, reports, and data imports. Creates, maintains, and enhances reports, dashboards, homepages, and custom views. Performs data load, mapping, and transforming of dashboards, access controls, database views, user interfaces (forms and navigation), scheduled jobs/reports. Assesses new releases and provide direction regarding adoption of new features. Coordinates application and platform upgrades. Monitors the health, usage, and overall compliance of ServiceNow and its applications. Partners with ServiceNow, Inc. to understand the product roadmap that will inform the strategic implementation roadmap at Glidewell. Collaborates with service, infrastructure, and support teams to ensure adequate delivery on their objectives Participates in design review, user requirements sessions and development teams to deliver features and capabilities supporting automation initiatives. Collaborates with Product Owners, stakeholders, Engineering teams to understand, estimate, prioritize and implement solutions. Participates in establishing coding standards to support consistency. Reviews and applies requirements from external and internal team and align into ServiceNow development. Configures out of the box workflows and create/maintain custom workflows. Facilitates cross discipline awareness including cross training and engagement in processes, gather service-related data, create dashboards and participate in performance improvement initiatives. Develops work instructions to ensure that activities are properly documented. Develops user friendly catalog items with experience writing workflows. Partners closely with the business and IT teams to gather input to support ongoing business needs for ServiceNow configuration, implementation, and support. Schedules, installs, and tests system software upgrade; executes platform upgrades on an as needed basis. Escalates and works with ServiceNow, Inc. for complex issues out outages. Identifies critical metrics and develops ad-hoc system reports. Translates data into meaningful formats and presents to IT leadership. Performs other related duties and projects as business needs require at direction of management.

Education and Experience:

Bachelor's Degree in Information Technology or relevant field, required; or additional working experience in lieu. Experience with SAM Pro, required Minimum four (4) years of experience supporting implementation, administration, configuration, and development on the ServiceNow platform in a medium or large enterprise organization, required. ServiceNow architecture and implementation experience, required. ServiceNow Certified System Administrator or ServiceNow Certified Application Developer, required ITIL v3 Foundations Certification, a plus.

Pay Range:

$106,000.00 - 150,000.00/yr Glidewell Laboratories is the industry leader in dental technology due to our agility, speed, and cutting edge technology. We work in a fast-paced and highly sought-after employee-friendly work environment. Behind all of this success is an amazing group of people who are passionate about bringing innovation to the marketplace, while providing quality and affordability to better the lives of people all over the world. If you share in our passion for teamwork and a vision for excellence, let's talk about a rewarding career at Glidewell! In addition are the following generous employee benefits: Medical, Dental, Vision, 401K with company match, company-paid life insurance, additional onsite dental services, vacation, holiday, and sick time, employee gym (with fitness classes and meditation room), employee medical/wellness center (with massage therapy and acupuncture), two company subsidized cafes, Internet cafes, employee lounges with big screen TVs, game tables, fun company sponsored events, a diverse work environment with over forty nationalities represented, and much more! Glidewell Laboratories is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. We are committed to the principle of equal employment opportunity for all employees and to provide employees with a work environment free of discrimination and harassment on the basis of race, color, religion, national origin, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at recruitment@glidewelldental.com. Please indicate the specifics of the assistance needed. James R. Glidewell Dental Ceramics Is a Private Sector employer with 2 locations https://glidewelldental.com/

Company Profile:

Glidewell Laboratories is the industry leader in dental technology due to our agility, speed, and cutting edge technology. We work in a fast-paced and highly sought-after employee-friendly work environment. Behind all of this success is an amazing group of people who are passionate about bringing innovation to the marketplace, while providing quality and affordability to better the lives of people all over the world. If you share in our passion for teamwork and a vision for excellence, let's talk about a rewarding career at Glidewell. Did Not Disclose Number of Employees Connect with James R. Glidewell Dental Ceramics Other Local Jobs from James R. Glidewell Dental Ceramics Help for Other Local Jobs from. Opens a new window. Change to Grid view Pause Carousel Previous Slide Next Slide Slide 1 Slide 2 Slide 3 23841 Maintenance Apprentice James R. Glidewell Dental Ceramics Newport Beach, CA Painters, Construction and Maintenance Regular | $18.00-$18.50 Hour Preferred Employer 9 weeks ago

Job Description Essential Functions :

Stores, retrieves, and organizes supplies, materials, and products within maintenance shop. Oversees and processes incoming maintenance order and replenishment requests; responds and executes order requests/deliveries in a timely manner. Maintains contact with requestor with updates and/or discrepancies. Delivers urgent requests to appropriate facility request to avoid discrepancies and/or delays to workflow. Assists with tracking material usage. Performs count of inventory supply levels and verifies against expected levels. Reports discrepancies between physical counts and database records. Performs minor repairs and installation of fixtures and accessories. Responds to work request for minor facility repairs; escalates or works alongside maintenance technicians on complex request. Performs basic maintenance and repairs on various machinery and equipment. Checks and maintains equipment and tools to ensure good working condition. Moves materials through use of equipment moving machinery such as hand trucks, forklifts, and golf carts. Maintains and organizes spare parts and consumables. Picks up various supplies from various vendors on an as-needed. Provides recommendations for facilities improvements. Perform other related duties and projects as business needs require at direction of management.

Education and Experience:

High school diploma or equivalent. Experience in facilities maintenance and repair, a plus. Experience in warehouse working environment, a plus.

Special Requirements/Certification:

Valid California state driver's license and acceptable driving record required. Forklift certification, preferred. Ability to pass in-house Forklift certification, if needed.

Pay Range :

$18.00-18.50/hr. Glidewell Laboratories is the industry leader in dental technology due to our agility, speed, and cutting edge technology. We work in a fast-paced and highly sought-after employee-friendly work environment. Behind all of this success is an amazing group of people who are passionate about bringing innovation to the marketplace, while providing quality and affordability to better the lives of people all over the world. If you share in our passion for teamwork and a vision for excellence, let's talk about a rewarding career at Glidewell! In addition are the following generous employee benefits: Medical, Dental, Vision, 401K with company match, company-paid life insurance, additional onsite dental services, vacation, holiday, and sick time, employee gym (with fitness classes and meditation room), employee medical/wellness center (with massage therapy and acupuncture), two company subsidized cafes, Internet cafes, employee lounges with big screen TVs, game tables, fun company sponsored events, a diverse work environment with over forty nationalities represented, and much more! Glidewell Laboratories is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. We are committed to the principle of equal employment opportunity for all employees and to provide employees with a work environment free of discrimination and harassment on the basis of race, color, religion, national origin, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at recruitment@glidewelldental.com. Please indicate the specifics of the assistance needed. General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min. Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share 23754 Collections Call Center James R. Glidewell Dental Ceramics Newport Beach, CA Customer Service Representatives Regular | $22.00-$24.00 Hour Preferred Employer 9 weeks ago

Job Description Essential Functions :

Maintains appropriate systemss payment information. Inputs receivable payments within an allotted time frame. Generates and prints monthly customer statements and past due letters. Provides excellent customer service with requests regarding current and previous account balances, collection issues, processing customer refunds, reviewing and processing account adjustments, and resolving client discrepancies. Monitors and maintains assigned accounts to ensure calls, account adjustments, and customer reconciliations are completed in a timely manner. Accurately recodes all payments received to provide correct balance data. Maintains a high volume outbound call quota to assigned delinquent customers and responsible for reducing the number of assigned delinquencies. Answers inbound calls to assist with accounting inquiries, payments, and disputes. Reconciles customer disputes pertaining to payment of outstanding balances due. Communicates, interfaces, and troubleshoots with accounting department and outside vendors as needed. Communicates and follows up with internal call centers, supervisors, and department managers regarding customer accounts and discrepancies. Provides administrative support and excellent customer service to all internal and external customers such as but not limited to answering inbound telephone calls, making outbound collection calls, updating related account information, researching accounts, and inputting call notes in order to establish and maintain effective and cooperative working relationships. Meets defined department goals and expectations. Performs other related duties and projects as business needs require at direction of management.

Education and Experience:

High School diploma or equivalent. Minimum one (1) year of customer service experience. General knowledge of accounting terminology. General knowledge of billing procedures and collections.

Pay Range:

$22.00/hr-24.00/hr Glidewell Laboratories is the industry leader in dental technology due to our agility, speed, and cutting edge technology. We work in a fast-paced and highly sought-after employee-friendly work environment. Behind all of this success is an amazing group of people who are passionate about bringing innovation to the marketplace, while providing quality and affordability to better the lives of people all over the world. If you share in our passion for teamwork and a vision for excellence, let's talk about a rewarding career at Glidewell! In addition are the following generous employee benefits: Medical, Dental, Vision, 401K with company match, company-paid life insurance, additional onsite dental services, vacation, holiday, and sick time, employee gym (with fitness classes and meditation room), employee medical/wellness center (with massage therapy and acupuncture), two company subsidized cafes, Internet cafes, employee lounges with big screen TVs, game tables, fun company sponsored events, a diverse work environment with over forty nationalities represented, and much more! Glidewell Laboratories is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. We are committed to the principle of equal employment opportunity for all employees and to provide employees with a work environment free of discrimination and harassment on the basis of race, color, religion, national origin, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at recruitment@glidewelldental.com. Please indicate the specifics of the assistance needed. General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min. Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share See all jobs from James R. Glidewell Dental Ceramics Location/Work Site Information Help for Location/Work Site Information. Opens a new window. Cost of Living Calculator Help for Cost of Living Calculator. Opens a new window. Compensation and Benefits Help for Compensation and Benefits. Opens a new window. Job Type and Required Hours Help for Job Type and Required Hours. Opens a new window. Work Experience Help for Work Experience. Opens a new window. Education and Training Help for Education and Training. Opens a new window. Skills Required Help for Skills Required. Opens a new window. Specialized Job Requirements Help for Specialized Job Requirements. Opens a new window. Occupation Information for Engineers, All Other Help for Occupation Information for Engineers, All Other. Opens a new window. Other Jobs and Employers Career Ladder Help for Career Ladder. Opens a new window. Personal Requirements Help for Personal Requirements. Opens a new window. Nature of the Work Help for Nature of the Work. Opens a new window. Work Values and Activities Help for Work Values and Activities. Opens a new window. Change Job Search Criteria Print Job Order Opens in new window [ Do you have a comment or concern about this job posting? ] About Sign In / Register Home Site Map Site Search Explore CalJOBS Settings Accessibility Statement Preferred Settings Page Preferences Languages Services For Individuals For Employers Labor Market Mobile App Legal Privacy Statement Terms of Use Disclaimer Equal Employment Opportunity Resources Protect Yourself Assistance CalJOBS Contact Us Statewide Sacramento, CA 94280 Copyright © 1998-2026 Geographic Solutions, Inc. All Rights Reserved. Virtual OneStop® - VOS Sapphire AI v24