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TC
Tata Consultancy Services Limited
EUC - Desktop Engineer
Career Insights for Windows Engineer
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Scorecard
Based on California data
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What they do
A Windows Engineer oversees problem resolution, administration, and management of Windows server and applications for a business. May provide support to users, including in data centers or Cloud environments. Installs, modifies, removes and analyzes networking hardware and software on computer system. Participates in network design.
$113,576 / year median in California
-14% projected decline
Job Description
Must Have Technical/Functional Skills Desktop support Incident and SLA management SCCM/Intune Roles & Responsibilities Hands-on expert responsible for the day-to-day operations of end-user technology| Provide Tier 2/3 deskside support. Ensure the reliability of Windows/macOS devices| manage imaging/deployment (SCCM/Intune)| and act as the escalation
Ticket Management:
Oversee ticket queues to ensure SLA compliance.Process Documentation:
Create and update Standard Operating Procedures (SOPs) and Knowledge Articles (KAs). Onsite Support & PC Tech (Hardware/Deskside Tasks)Hardware Maintenance:
Install| troubleshoot| and repair laptops| desktops| printers| and peripherals.Base Salary Range :
$90,000 to $100,000Per Annum TCS Employee Benefits Summary:
Discretionary Annual Incentive.Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.Family Support:
Maternal & Parental Leaves.Insurance Options:
Auto & Home Insurance, Identity Theft Protection.Convenience & Professional Growth:
Commuter Benefits & Certification & Training Reimbursement.Time Off:
Vacation, Time Off, Sick Leave & Holidays.Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.Benefits
- Sick Leave
- 401(k) Plans
- Bonuses/Stipends
- Health Insurance