Job Description We are seeking a senior‑level Windows and Print Services engineer to support and maintain a large‑scale, enterprise printing environment. This role requires deep hands‑on experience with Windows Server print infrastructure, enterprise endpoints, and Tier 3 troubleshooting in production environments. Prior healthcare experience is a plus but not required. Skills and Requirements Core Technical ExperienceStrong hands‑on experience with:
Windows Server (including Print Services role)Windows 10 / Windows 11 in enterprise environmentsCentralized print servers supporting large production user populationsPrinting & Device ExpertiseHands‑on experience with:
HP, Canon, Rico, and more enterprise printersPrinter driver management, with strong preference for HP Universal Print DriverTCP/IP printing, including queue creation and troubleshootingDNS fundamentals as related to printingSNMP basics for printer status and monitoringSupport & TroubleshootingDemonstrated ability to operate independently at a Tier 3 support levelRoot‑cause analysis of complex print failuresPerformance and stability troubleshootingSupport of mission‑critical printing environmentsExperience with Group Policy related to printing and endpoint configurationPrior experience in healthcare or other regulated environmentsFamiliarity with printing in VDI environmentsExposure to IGEL‑based printing or non‑traditional endpoint platforms We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.