Infrastructure Engineer

Design, setup and install VPNs, switches, firewalls, routers and wireless networks for City-wide, vendor and police use.

Work with IT staff in the design, layout and installation of hardware and software for new networks and modifications to existing networks and analysis of departments' needs.

Follow established problem resolution procedures in resolving software problems and apply corrective service to upgrade systems.

Prepare and ensure accuracy of documentation (Procedures, troubleshooting, manuals, etc.)Run diagnostics, monitor systems and networks and determine and anticipate possible hardware problems and repairs. Follow established problem determination procedures in performing hardware problem analysis.

Participate in resolving more difficult network problems and obtaining IT assistance when necessary.

Evaluate software and tests new software; upgrades equipment and provides training to users. Perform product evaluations and make recommendations on replacing existing solutions or for new technology.

Assist in supplying part numbers and cost estimates for computer and peripheral purchases.

Assist in the acquisition of computers and peripheral devices.