Non-Prod Operations Management

Experience more with a career at COUNTRY Financial! We're excited you're interested in a career at COUNTRY as we strive toward our vision

• to enrich lives in the communities we serve.

Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients. About the role The role is responsible for analyzing, designing, and implementing improvements across non production environments, with a focus on monitoring, reporting, scheduling, and execution of non production data management activities. The role evaluates current capabilities, provides actionable recommendations for improvement, and partners with Implementation Services to ensure effective execution of those recommendations. This position serves as the single point of accountability for non production environments, balancing speed, quality, cost, and risk while enabling teams to deliver changes safely, consistently, and efficiently into production. How does this role make an impact?

• Design, build, implement, and support COUNTRY's IT solutions.
• Ensure IT solutions meet requirements for security, availability, capacity, resiliency, and performance in a way that is efficient and supportable, reducing overall support costs.
• Understand industry leading solutions and trends for assigned technologies and applying those as appropriate for COUNTRY.
• Understand business needs and partnering with appropriate IT counterparts to recommend technology solutions.
• Establish and maintain an IT multi-year strategy with a focus on continuous improvement.

Create and maintain solutions architecture artifacts and other strategy and system documentation. Do you have what we're looking for? Experience 8-10+ years of experience in IT operations, environment management, DevOps, release management, or related roles. Proven experience managing enterprise‑scale non‑production environments across multiple applications and teams. Technical Skills Strong understanding of environment lifecycle management and configuration consistency. Some experience with cloud platforms (AWS, Azure, and/or GCP) and/or hybrid environments. Familiarity with virtualization, container platforms (Docker, Kubernetes), and modern infrastructure practices. Working knowledge of CI/CD tools and deployment automation practices. Java or Python coding experience Process & Tooling Experience working within ITIL or similar IT service management frameworks. Proficiency with ITSM and work‑management tools (e.g., ServiceNow, Jira, Azure DevOps). Strong documentation and organizational skills, including CMDB or environment inventory management. Soft Skills Excellent verbal and written communication skills. Strong problem‑solving and analytical abilities. Proven ability to manage competing priorities and resolve cross‑team conflicts.

Base Pay Range:

$113,200

• 155,650 The base pay range represents the typical range of potential salary offers for candidates hired.

Factors used to determine your actual salary include your specific skills, qualifications and experience.

Incentive Pay:

In addition to base salary, this position is eligible for a Short-Term Incentive plan. Why work with us? Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We're a big company, yet small enough you can make an impact and won't get lost in the shuffle. You'll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business. You'll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match. COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations. Come join our team at COUNTRY today!