Mainframe Site Reliability Engineer (SRE)

Who We AreAt Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The RoleJoin us as a Mainframe Site Reliability Engineer (SRE) and embark on an exciting journey of ensuring reliability, resiliency, and innovation in our information systems and ecosystems. As an SRE at Kyndryl, you'll be at the forefront of driving continuous improvement and delivering exceptional service to our customers. Your role goes beyond traditional engineering, as you'll have the opportunity to analyze business needs, tackle complex problems, and provide strategic advice and designs. You'll be involved in every stage of the software lifecycle, from building and testing to deploying changes and maintaining robust systems.

We're looking for a true visionary who can think strategically and help shape the future of our services. Your expertise in building trusted relationships with customers and partnering with them for success will be instrumental in driving our growth.

As an SRE, you'll have the unique opportunity to work on end-to-end services, spanning customer sites and platforms. Collaboration and proactivity are key as you work alongside a talented team of professionals, eager to make a difference. You'll embrace an entrepreneurial mindset, taking ownership of your responsibilities and constantly seeking innovative solutions. With an unwavering focus on quality, robustness, and security, you'll be a driving force in implementing cutting-edge tools that enhance our operations, improve reliability, and gather valuable feedback on our platforms. Your ability to identify and mitigate common operational issues will play a crucial role in delivering seamless experiences to our customers.

We are seeking a Mainframe Site Reliability Engineer (SRE) to join our infrastructure team. In this role, the engineer will bridge traditional mainframe systems programming with modern SRE practices and will serve as a key technical lead for the mainframe environment-ensuring high availability, performance, and scalability for mission-critical workloads. As a Kyndryl representative, the engineer will act as the lead consultant during major incidents and architectural changes, driving service improvements and modernization initiatives, and strengthening platform stability through rigorous root cause analysis (RCA) and automation.

Act as a consultant for all technical teams, advising on migrations/modernization upgrades, architectural changes, and DR exercises.

• Participate in and document major incidents (P1/P2) and represent Kyndryl in technical discussions within customer forums.
• Collaborate with internal stakeholders (z/OS, CICS, DB2, Automation, Storage, etc.) to drive technical solutions and fixes.
• Conduct Root Cause Analysis (RCA) and blameless post-mortem reviews to prevent recurrence of incidents.

Analytical Mindset:

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