Platform Consultant Senior Expert (Software Architecture & Enablement Focus)

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job DescriptionThe Platform Consultant•Senior Expert (Software Architecture Focus) designs, evolves, and enables enterprise-scale platforms that support customer-facing and internal engineering teams. This role serves as a hands-on technical authority, blending deep software engineering experience with architecture, technical advisory, and platform enablement.

This is not a pure paper-architect role. The ideal candidate has a strong background as a senior software engineer and uses that experience to guide architecture decisions, mentor teams, and ensure solutions scale reliably in enterprise environments. Key ResponsibilitiesDesign and evolve scalable, reliable platform architectures supporting multiple engineering teamsDrive architecture and design for customer service and communication platformsAct as a technical authority for design decisions, tradeoffs, and integration patternsProvide technical guidance, enablement, and advisory support to teamsReview and influence APIs, system designs, and event-driven integrationsOccasionally contribute code (approximately 5-10%) to validate designs or unblock teamsPartner with security, operations, and application teams to ensure production readinessMentor senior engineers and influence direction without direct authorityAlign technical solutions with business and technology roadmapsEvaluate emerging technologies and apply industry standardsBuild trust and influence with engineering directors, principal engineers, and design leaders to shape backlogs and engineering practices.

Apply industry standards and evaluate emerging technologies, sharing relevant insights with the broader engineering community.

Act as a collaborative thought leader by questioning assumptions and considering downstream implications of technical decisions.

Essential Qualifications10+ years of experience in software engineering, architecture, or platform rolesExperience designing and supporting enterprise-scale distributed systemsStrong hands-on experience with Java and/or JavaScriptExperience with API design and service-based architecturesExperience operating applications in cloud environments (AWS preferred)Ability to guide teams through architectural tradeoffsExperience working in regulated or risk-aware enterprise environmentsDesirable QualificationsFront-end experience (e.g., React)Event-driven or integration-heavy system experienceExposure to customer communication platforms (chat, SMS, voice)Experience influencing strategy in matrixed organizations#LI-MF1Ideal Candidate ProfileA senior software engineer who has grown into architecture and influence, enjoys enabling teams, can clearly articulate the reasoning behind technical decisions, and remains comfortable engaging with code when necessary.

Experience 10 or more years of experience (Or equivalent)Supervisory Responsibilities This job does not have supervisory duties.

SkillsCloud Development, Communication Technology, Design, Engineering Software, IT Architecture, Java, JavaScript, Solution Architecture, System Designs, Web Services APICompensationCompensation offered for this role is 160,200.00•227,550.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn't just a job•it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger•a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

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