Key Responsibilities 1. Server OS Lifecycle Management Engineer, manage, and support standardized server operating system platforms across cloud and on-premises environments. Support lifecycle activities including provisioning, configuration, patching, compliance validation, and retirement of server assets. Maintain OS standards for Linux and Windows Server platforms, including configuration baselines, security settings, and operational requirements. Collaborate with application teams, infrastructure teams, security teams, and product owners to ensure server platforms meet business and technical needs. 2. Image Management and Golden Image Automation Build, maintain, and publish standardized server images using tools such as Packer. Manage golden image pipelines for public cloud, private cloud, and virtualized environments. Ensure images meet CHS standards for security, compliance, performance, monitoring, logging, and operational readiness. Continuously improve image creation processes through automation, testing, and pipeline integration. 3. OS Configuration Management Design, implement, and maintain OS configuration management using tools such as Ansible and Chef. Develop and maintain playbooks, cookbooks, roles, recipes, and reusable automation modules. Enforce standardized configurations across server environments. Automate remediation of configuration drift where appropriate. Partner with security and operations teams to align configuration baselines with hardening and compliance requirements. 4. Patch Management and Compliance Support enterprise server patch management processes for Linux and Windows Server platforms. Automate patch deployment, validation, reporting, and exception handling where possible. Track patch compliance and collaborate with application/product owners to remediate gaps. Support vulnerability remediation efforts related to operating systems, packages, agents, and platform dependencies. Maintain documentation and reporting for patch cycles, standards, and operational procedures. 5. Infrastructure as Code and Automation Enablement Develop and maintain Infrastructure as Code using Terraform and related tooling. Build reusable Terraform modules for server provisioning, storage, networking, security, and cloud platform integrations. Enable end-to-end automation of server provisioning, configuration, registration, patching, monitoring, and lifecycle workflows. Integrate infrastructure automation with CI/CD pipelines using Azure DevOps, GitHub Actions, or similar platforms. Promote repeatable, auditable, and scalable infrastructure delivery practices. 6. Cloud Platform and Landing Zone Support Support server platform services within AWS and Azure cloud environments. Assist with AWS landing zone and Azure landing zone management related to compute, identity, networking, storage, tagging, policy, and governance. Support automation patterns for cloud-based server provisioning and lifecycle management. Collaborate with cloud architecture, security, and operations teams to maintain secure and compliant cloud infrastructure standards. 7. SMB and Centralized File Share Management Manage and support centralized file share services, including SMB-based file shares. Support file share lifecycle management, including provisioning, permissions, access reviews, capacity management, and operational support. Work with stakeholders to ensure file services are secure, resilient, and aligned with business needs. Support cloud-based and hybrid file service solutions where applicable. 8. ServiceNow, CMDB, and ITSM Automation Support automation and integration with ServiceNow for server provisioning, lifecycle management, incident/change processes, and CMDB updates. Develop or support workflows that improve accuracy and timeliness of CMDB data. Automate server registration, ownership tracking, environment tagging, and operational metadata updates. Partner with ITSM and platform teams to improve service catalog and request automation capabilities. Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.