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Job Description
Must Have skills-
CSM, FSM Modules Key Responsibilities:
Solution Architecture:
Lead the design and implementation of end-to-end ServiceNow solutions, including CSM, FSM and other ServiceNow applications.
Strategic Planning:
Collaborate with business stakeholders, project managers, and technical teams to define the architectural vision and roadmap for ServiceNow implementations.
Customization & Configuration:
Oversee the customization and configuration of ServiceNow modules, ensuring best practices and scalability.
Integration Design:
Architect integrations between ServiceNow and third-party systems (such as LDAP, Active Directory, SAP, and custom APIs), ensuring seamless data flow and system interoperability.
Leadership & Mentorship:
Provide technical leadership and guidance to development teams, ensuring the adoption of best practices and consistent, high-quality coding standards.
Platform Optimization:
Identify opportunities to optimize ServiceNow environments for performance, usability, and cost-efficiency, including reviewing data models, integrations, and workflows.
Governance & Security:
Establish governance processes to ensure the integrity, security, and compliance of ServiceNow environments, including the proper management of data, access control, and system configurations.
Client Engagement:
Act as a subject matter expert, providing advice and recommendations to clients on ServiceNow architecture, process automation, and platform capabilities.
Documentation:
Produce comprehensive solution documentation, including architecture diagrams, workflows, and implementation guides.
Upgrades & Enhancements:
Lead efforts for system upgrades, patching, and platform enhancements, ensuring minimal impact on operations and aligning with new ServiceNow releases and features. CSM and FSM Implementation experience is must. Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules
Integration :
Hands-on experience with integrating ServiceNow with other CMDB tools and enterprise monitoring systems Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP•
App Engine :
Expertise in Custom module implementations Working experience on Workflow administration, ServiceNow Reporting, Form/UI configurations, Notifications, data imports, custom scripting Experience in identifying opportunities for process automation and optimization using advanced ServiceNow features
Salary Range:
$160,000-$210,000 a year #LI-DM1 Location Denver, MO Job Function
TECHNOLOGY
Role Platform Architect Job Id 414525 Desired Skills Service Now Salary Range $160,000-$210,000 a year
