We are looking for a technically strong Systems Release & Support Lead to help keep critical production environments stable, compliant, and ready for change. This role plays a key part in release governance, incident response, and operational excellence, making it an excellent opportunity for someone who enjoys complex systems support and cross-functional coordination.
Responsibilities:
Lead and participate in monitoring, maintenance, support, and modernization activities to help ensure system stability and compliance with technology standards. Coordinate maintenance efforts, including patching and upgrades, and work with delivery teams to support stable production changes. Manage incident detection, resolution, escalation, and root cause analysis while gathering and reporting design, reliability, maintenance, and defect information. Support application governance activities, including attestations, continuity testing, impact analysis, audit and regulatory responses, and technology standard compliance.
Required:
Bachelor's degree or equivalent work experience required. 4+ years of relevant experience required. 6 or more years of experience with enterprise release management, change governance, risk mitigation, regulatory compliance, stakeholder coordination, and complex production deployments across interconnected lending platforms. Understanding of the code deployment process. Experience with CI/CD pipeline, Service Now, Jira, and Azure DevOps is preferred. Candidate must be open to converting to a full-time employee if a need becomes available.
About SSI People:
With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from SSi People and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: SSi People Privacy Policy