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Insight Global
Site Reliability Engineer
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What they do
A Site Reliability Engineer is responsible for designing, implementing, and maintaining highly reliable and scalable software systems and infrastructure. They emphasize automation, code-driven infrastructure, and the use of software tools to manage systems efficiently. Monitors performance within production environments, identifies causes of incidents, and implements preventative measures to ensure software reliability.
$111,639 / year median in Pennsylvania
Job Description
Insight Global
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Site Reliability Engineer
Newtown Square, PA
Posted 19 days ago
Apply Now Job Description SAP NS2 is seeking a Site Reliability Engineer - OpenSearch to help ensure the highest levels of availability, performance, scalability, and Quality of Service (QoS) for mission-critical cloud services. This role will focus on the reliability, operations, automation, and continuous improvement of distributed search and analytics platforms built on OpenSearch, while working in a diverse, globally distributed team environment. The ideal candidate brings deep experience in site reliability engineering, DevOps, cloud operations, automation, observability, and distributed systems, with proven hands-on expertise architecting, building, deploying, operating, and optimizing high-performance OpenSearch clusters and platforms from the ground up in production environments. General Responsibilities Provision, build, deploy, monitor, operate, and support cloud services in a globally distributed team environment Architect, build, deploy, and maintain high-performance OpenSearch clusters and platforms from the ground up Administer and optimize OpenSearch environments for high availability, resiliency, scalability, security, and performance Monitor and troubleshoot cluster health, node performance, indexing throughput, search latency, shard allocation, replication, and storage utilization Analyze and resolve operational issues, platform instability, and production incidents across infrastructure, platform, and application layers Conduct incident response, root cause analysis, and post-incident remediation to drive continuous improvement Maintain the integrity and security of servers, systems, and OpenSearch platform infrastructure Support platform lifecycle activities including installation, configuration, upgrades, patching, hotfixes, backup, restore, and disaster recovery Develop and maintain monitoring policies, alerting standards, operational runbooks, and support procedures Automate testing, deployment, scaling, recovery, and operational workflows for OpenSearch and related cloud services Ensure proper resource allocation and capacity planning across compute, memory, storage, and network resources Partner with product development and engineering teams to design and enhance service reliability and operational readiness Develop and implement testing strategies and document results for platform changes and operational improvements Support log ingestion, index management, retention policies, lifecycle management, and search performance tuning Work in a diverse environment and cross-train with other global team members Participate in an on-call rotation and support weekend or after-hours operational needs as required We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.
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