Senior System Engineer

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Job Summary Iron Mountain is seeking an experienced Senior Systems Engineer to join our Global Digital Solutions Service Operations team to work onsite in Royersford, PA. In this role, you will be responsible for the technical operation and maintenance of enterprise, client-server, and desktop computer systems and networks within a high-volume, secure environment. You will join a dynamic team dedicated to driving support commitments and improving service operations across the global business.

What You'll Do Manage Infrastructure and System Lifecycle:

Lead the design and implementation of new site builds and daily maintenance activities to ensure all Information Technology operations run smoothly and meet project Service Level Agreements. Collaborate on

Complex Problem Resolution:

Partner with stakeholders across implementation, engineering, and infrastructure teams to troubleshoot and solve complex technical issues while delivering customer-centric solutions.

Ensure Regulatory and Security Compliance:

Administer computer networks and related environments in preparation for Government Audits, utilizing Security Technical Implementation Guides and Security Content Automation Protocol scans to ensure all systems meet strict security standards.

What You'll Bring Extensive Technical Expertise:

Over five years of Information Technology industry experience with a deep understanding of Windows 10/11, Windows Server 2016/2022, Structured Query Language Databases, and Active Directory.

Advanced Networking and Hardware Knowledge:

Proven ability in installing hardware and administering networks, including experience with Transmission Control Protocol/Internet Protocol, switches, routers, and firewalls.

Specialized Application Skills:

Experience deploying and troubleshooting Kofax imaging software, including batch classes and custom digital imaging modules.

Education and Citizenship Requirements:

A Bachelor's degree in a related field and United States citizenship, as you must be able to obtain various Government clearances.

What We Offer Shifts:

This role requires on-site presence daily during the 11:30 am - 8:00 pm or 4:00 pm - 12:30 am shifts.

Location:

Royersford, Pennsylvania.

Travel:

Limited travel required up to 15%. Competitive compensation and benefits aligned with your experience. Paid time off and holidays to support work-life balance. Comprehensive health, wellness, and retirement plans. Opportunities for continuous learning and professional growth.

Category:

Information Technology Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.