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Job Description
Epic Sr. Certification Engineer Quest Diagnostics Incorporated flex time, 401(k) United States, Jersey, Secaucus 500 Plaza Drive (Show on map) May 16, 2026
Job Description This position is hybrid and will require 3 days on site at one of the following Quest sites: Secaucus, NJ or Schaumburg, IL.
Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program
Blueprint for Wellness
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 MyDay off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education Career advancement opportunities and so much more!
Responsibilities:
Develop and support integration solutions. This includes working through the full development life cycle including analysis, specification, design, development, testing, implementation, and support for complex vendor integration. Must be able to learn technologies and business issues/resolutions quickly, make technical and business recommendations that fit customer needs, and work to deliver and support the appropriate solutions in a timely, professional manner. Must have extensive Epic implementation experience. Develop technical design documents for complex, bi-directional, and reverse interfaces. Develop templates to be used for additional integration
Certify new vendors/products/functionality to ensure they meet Quest requirements as well as all applicable regulatory requirements
Use the technical design documents to design and interface / integration solutions using the appropriate proprietary tools and Integration Engine technologies
Implement and document beta client interface projects, secondary development efforts, and test plans
Provide Tier 3 Service Manager Ticket Support of production interfaces/integrations for complex production issues
Develop, implement, and test high complexity production enhancements for existing HUB vendors and/or customers
Provide high level support to resolve and monitor integration engine reports to identify problematic customer issues to facilitate resolution
Participate in innovation activities and support emerging technologies including
FHIR, HL7 LRI
guides, Genomic Reporting, etc.
Support the setup of HUB interfaces being developed
Comply with Quest Diagnostics' mission, values and standards
Qualifications:
Education Preferred:
Degree (BS/BA) or comparable experience
Work Experience:
3-5 years Epic HL7 laboratory implementation experience
3-5years of experience in a laboratory customer connectivity role Desirable Qualifications Ability to learn emerging technologies and eagerness to continuously increase and improve skill set
5 + years experience in Health Care industry and/or clinical information systems support
Proficient with multiple LIS platforms that are currently deployed at Quest Diagnostics
Solid understanding of support tools, processes, and environment, including call tracking software (i.e. Service Manager) Quanum, Interfaces, and HL7
Other:
Strong commitment to customer service through teamwork
Demonstrate solid grasp of key technical and process concepts related to all types of client connectivity issues
A combination of Information Technology, Customer Service and Project Management skills, or equivalent training
Excellent trouble shooting skills
Proficient with interface support, general connectivity support and problem resolution procedures.
Excellent verbal and written communication skills to interact with internal business partners and external clients 59363 Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer:
Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.