Summary We are seeking a Technical Product Owner with strong ServiceNow platform experience to support a large-scale enterprise ServiceNow environment. This individual will serve as the key liaison between business stakeholders, customers, and Platform Engineering teams, ensuring demand is properly evaluated, prioritized, and executed. The ideal candidate combines Product Ownership, demand management, and technical platform expertise. While hands-on development experience is not required, candidates must possess a strong understanding of ServiceNow capabilities, technical dependencies, implementation effort, and delivery processes to effectively support customers and engineering teams. Key Responsibilities

• Own and manage the ServiceNow demand intake and prioritization process.
• Gather, analyze, and refine business requirements in partnership with Business Analysts and stakeholders.
• Collaborate closely with ServiceNow Platform Engineering, developers, architects, and business leaders.
• Lead Scrum ceremonies including sprint planning, backlog refinement, standups, reviews, and retrospectives.
• Develop and maintain product backlogs, roadmaps, and prioritization frameworks.
• Evaluate requests for business value, technical feasibility, effort, timelines, and dependencies.
• Assign and coordinate work across engineering resources to ensure successful delivery.
• Monitor incident queues and operational requests to ensure timely resolution and prioritization.
• Facilitate PI Planning and support strategic platform initiatives.
• Serve as a trusted advisor to stakeholders by providing insight into technical effort, delivery timelines, and platform capabilities.
• Communicate project status, risks, dependencies, and priorities to both technical and business audiences.
• Ensure alignment between customer expectations, engineering capacity, and organizational priorities. Required Qualifications
• 5+ years of Product Owner, Technical Product Owner, Demand Manager, Business Systems Analyst, or related experience.
• Strong experience working within the ServiceNow platform.
• Experience partnering directly with engineering, platform, or development teams.
• Strong understanding of ServiceNow architecture, workflows, integrations, and platform functionality.
• Experience managing backlogs, competing priorities, and customer demand.
• Proven experience leading Agile and Scrum processes.
• Ability to understand technical estimates, project timelines, resource planning, and implementation effort.
• Excellent stakeholder management and customer engagement skills.
• Strong communication skills with the ability to interact effectively with both technical and non-technical audiences. Preferred Qualifications
• Experience supporting large-scale enterprise ServiceNow implementations or transformation programs.
• Experience with ServiceNow ITSM, ITOM, CMDB, CSM, HRSD, SecOps, or Asset Management.
• Experience with PI Planning within a SAFe environment.
• ServiceNow certifications preferred.
• CSPO, SAFe PO/PM, Scrum certification, or related Agile certifications.
• Prior experience supporting Platform Engineering organizations.

Top Must-Haves ✅ Strong ServiceNow Platform Experience ✅ Product Owner / Demand Management Experience ✅ Experience Working Directly with Platform Engineering Teams ✅ Agile / Scrum Leadership & PI Planning Experience ✅ Customer-Facing Communication & Stakeholder Management ✅ Ability to Assess Technical Effort, Timelines, and Feasibility ✅ Strong Understanding of Systems, Integrations, and Technical Dependencies Job Type & Location This is a Contract to Hire position based out of Washington, D.C.. Pay and Benefits The pay range for this position is $60.00 - $90.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position.

Application Deadline This position is anticipated to close on Sep 15, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.