System Engineer

Job Summary Cymorth IT is a Managed Service Provider supporting small and mid-sized businesses. We're looking for a Systems Engineer who enjoys variety — one day you're standing up a new client's M365 tenant, the next you're hardening a network for a CMMC audit, and the day after that you're troubleshooting a thorny Intune deployment. This is a generalist role. What You'll Do Day-to-day administration of client environments: Microsoft 365 (Commercial, GCC), Google Workspace, Entra ID, Intune, and Active Directory. Deploy and maintain endpoints and network infrastructure: Windows servers and Windows computers, Ubiquiti UniFi networks, firewalls, VPNs, wireless. Configure and operate our security stack. Work alongside our CMMC practice — implementing technical controls, gathering evidence, and helping clients prepare for C3PAO assessments. Respond to escalated tickets, troubleshoot what the help desk can't, and document what you build so the next engineer can pick it up.

Participate in client onboarding:

discovery, design, migration, and turnover to operations. Contribute to runbooks, baselines, and our internal knowledge base. Required 3+ years in an MSP, internal IT, or systems administration role. Strong working knowledge of Microsoft 365 administration (Exchange Online, SharePoint, Teams, Entra ID, Conditional Access). Comfort with Windows Server, Active Directory, Group Policy, and modern endpoint management (Intune or comparable MDM). Strong background in computer networking concepts including TCP/IP protocols, networking standards, and network security measures.

Networking fundamentals:

VLANs, routing, firewall rules, VPN, DNS, wireless. Clear written communication. Our work is documented; vague tickets and undocumented changes don't survive here.

Reliable transportation:

For clients in the Knoxville area, you may be expected to be on site at their location from time to time. Nice to Have Experience with

CMMC, NIST SP

800-171, or DoD contractor environments. Familiarity with FedRAMP-authorized cloud platforms (M365 GCC, Google Workspace with Assured Controls). Industry certs (Microsoft, CompTIA Security+, CCNA, etc.) — useful but not a substitute for hands-on experience. What We Offer Real variety. Generalist work with depth in the areas you choose to grow into. A small team — your work is visible, and you'll have direct input into how we operate. Exposure to compliance work. Competitive salary, and continuing education / certification support. Hybrid arrangement available. 6 month contract with opportunity for permanent employment.

Pay:

$40.00 - $55.00 per hour

Benefits:

Flexible schedule

Experience:

IT:

3 years (Preferred) Ability to

Commute:

Alcoa, TN 37701 (Required)

Work Location:

Hybrid remote in Alcoa, TN 37701