Technical Lead Web Portal

Experteer Overview In this role you will lead the technical direction for a client-facing digital servicing platform, focusing on Salesforce Experience Cloud and Azure-based backends. You translate architecture into scalable, secure solutions while guiding delivery teams and validating complex integrations with targeted proofs of concept. You will ensure platform reliability, participate in on-call support, and collaborate with architects to drive production-ready outcomes. This is a hands-on leadership position at the intersection of integration design and client-facing services, with a clear impact on global growth.

Compensation / Benefits

• Provide technical leadership for delivery teams building and enhancing a client-facing servicing platform
• Design and govern integrations between Salesforce Experience Cloud, Azure-based backend services, IAM platforms, and enterprise systems
• Build and validate secure, scalable Azure integration pipelines and APIs, ensuring performance, observability, and reliability
• Develop targeted proofs of concept to validate complex integrations, new patterns, or platform capabilities
• Participate in on-call rotation and support incident triage, root cause analysis, and production stability efforts
• Partner closely with Solution Architects and platform teams to translate architectural designs into executable technical solutions Tasks
• 10+ years of professional software engineering experience
• 2+ years in a senior or technical lead role
• Strong hands-on experience with Salesforce Experience Cloud in authenticated, client-facing platforms
• Deep experience designing and building Azure-based backend services and integration pipelines
• Proven expertise in API design, system integration, and secure data exchange
• Hands-on experience integrating with identity and access management platforms such as Okta, including SSO, OAuth/OIDC, and token-based authentication
• Experience integrating communication and verification services such as Twilio for secure notifications, OTP, or messaging workflows
• Experience guiding delivery teams through complex technical implementations in Agile environments
• Experience supporting client self-service, onboarding, or document exchange platforms
• Experience with event-driven and asynchronous integration patterns
• Background in financial services or other regulated environments
• Experience supporting high-availability, customer-facing systems Key requirements
• 100% paid medical, dental and vision premiums for you and dependents
• 50% 401(k) match, up to IRS maximum
• 20 days of PTO, plus 10 paid holidays
• Family Support programs including Paid Primary Caregiver Leave and fertility/family health assistance
• Hybrid work from home program (optional)
• Equal Opportunity Employer