Technology Manager

Technology Manager National Railroad Safety Services Arlington, TX Job Details Full-time 19 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Accounting systems Teamwork Computer Science IT management Customer service iOS LogMeIn Windows Android Salesforce Cloud VoIP Bachelor's degree Technology management Mobile device management Technical writing macOS CRM system proficiency

LMS Full Job Description Company Profile:

National Railroad Safety Services, Inc. (NRSS) is a certified DBE/WBE firm primarily focused on providing safety services to the railroad industry. NRSS is the most trusted name in the railroad industry for providing qualified field safety staff and safety training. To best serve the railroad industry, NRSS provides all of these services in the continental United States, Canada, and Mexico. NRSS has the proven ability and the proven safety record to handle any project. Find the safety you have been missing today!

Job Description:

We are seeking a Technology Manager to support Field Services and Training Services for Class 1 Railroads, Regional Short Lines, Transit Systems, State DOT's, as well as Railroad Suppliers, Contractors, and Consultants alike.

Required Education:

Bachelor's Degree in Information Technology, Information Systems, or Computer Science (Preferred). Equivalent combination of technical training and/or related experience.

Required Experience:

Minimum 5 years of experience in technology management.

Job Requirements:

Advanced computer skills in Microsoft Applications. Advanced computer skills in Adobe Applications. Advanced computer skills in Citrix Applications. Advanced computer skills in LogMeIn Applications. Advanced computer skills in VOIP Phone Systems. Advanced computer skills in Mac Operating Systems. Advanced computer skills in Windows Operating Systems. Advanced computer skills in Android and iOS Operating Systems. Advanced computer skills in MDM Systems. Advanced computer skills in LMS Systems. Advanced computer skills in Form Automation Systems. Advanced computer skills in Badging Systems. Advanced computer skills in Salesforce Systems. Advanced computer skills in Accounting Software (preferred). High level of accuracy and attention to detail required; well organized. Strong technical writing, verbal communication, and listening skills.

Key Success Factors:

Accountability:

Accept full responsibility for self and contribution as a team member.

Adaptability & Flexibility:

Ability to consider a variety of issues that exist in the workplace and change from one task to another as necessary.

Analytical Thinking:

Ability to analyze and synthesize information to understand issues, identify options, and support sound decision making. Attention to

Detail:

Ability to work in a conscientious, consistent, thorough manner, and attend to details while pursuing quality when accomplishing tasks.

Communication:

Ability to clearly convey information and ideas through a variety of media to employees/clients in a clear and succinct manner.

Customer Service Focus:

Ability to provide service excellence to internal and/or external clients.

Decision Making:

Ability to identify/understand issues, problems, opportunities and take appropriate action based on available facts, constraints, and probable consequences.

Initiative:

Ability to identify what needs to be done and act before being asked.

Innovativeness:

Ability to devise new plans for quality excellence.

Organization:

Ability to maintain materials and/or records in a clean and ordered manner.

Planning:

Ability to plan and prioritize workload to manage time effectively and accomplish assigned tasks.

Stress Tolerance:

Ability to maintain stable performance under pressure or opposition (such as time pressure or job ambiguity).

Teamwork:

Promote cooperation and commitment within a team environment to achieve goals and deliverables.

Thoroughness:

Ability to ensure that one's work is complete and accurate.

Job Duties:

Analyze and evaluate current network operations in order to optimize performance. Source and recommend changes or improvements to systems. Identify cyber security threats and mitigate risks. Perform system data backups and implement recovery plans. Analyze systems data and report findings. Design and architect system components. Train users on various systems. Set-up and configure office and field equipment as necessary. Performs other duties that are reasonably associated with the above essential functions and additional duties as assigned.

Compensation:

Negotiable, based on skills and experience.

Benefits:

Health insurance options include medical, dental, vision, and life insurance. Short-term and long-term disability. Employee Assistance Program. Paid Vacation and Holidays 401(k)

Retirement Plan Closing Statement:

National Railroad Safety Services, Inc. (NRSS) is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identify, age, veteran status, national origin, or any other status protected by law or regulation.

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person