Cloud Engineer III

ACCOUNTABILITIES & ESSENTIAL FUNCTIONS

Identify and troubleshoot issues related to Cloud Applications in a timely manner. Ensure the optimal performance and reliability of Cloud based Systems. Proactively communicate with business users, stakeholders, technical peers, and project teams. Conduct investigations and follow standards to resolve. Recommend improvements to the cloud platform. Proactively monitor the platform and provide a support response. Work within the relevant legislation, policies, and procedures. Implement Infrastructure as Code where possible. Create and maintain process and procedure documentation. Adhere to change control policies and procedures. Apply best practice with IAM, RBAC and PIMs. Work independently or as part of a team. Participate in the On-Call rotation for out-of-hours support.

SKILLS & CERTIFICATIONS

Skill evaluation: Behavioral (80%) Ability to identify, diagnose, and resolve technical or practical problems. Experience with a cloud environment (Azure, AWS, GCP, etc.) Experience with containerized workloads. Foundational Understanding of DNS and networking. Knowledge of Infrastructure as Code, Automation tools and runtime environments such as Terraform, PowerShell or Bicep. Understanding of Source code repositories like Gitlab or GitHub. Understanding of CI/CD tools like Jenkins for Gitlab. Microsoft Azure Fundamentals (AZ-900) or equivalent certification (e.g., AWS Cloud Practitioner) Understanding cloud native architecture. Cloud Engineer I Bachelor's degree in computer science, Information Technology, or a related field preferred but not required. 2+ years of hands-on experience working as an Engineer or Administrator within IT Operations. 1+ years of hands-on experience as a Cloud Engineer or Administrator preferred. Cloud Engineer II Ensure compliance of systems through existing standards and procedures. Identify gaps in compliance and remediate in a timely manner. Recommend changes to improve procedures. Routinely work on multiple high priority projects and resolutions in parallel. Recommend, deploy, maintain, and operating systems supporting cloud operations such as automation systems - CI/CD Pipeline, code repositories, and management systems. Adapt to evolving technical requirements by independently acquiring new skills and certifications relevant to cloud computing. Requirements Bachelor's degree in computer science, Information Technology, or a related field preferred. 2+ years hands-on Cloud Engineer experience required. For internal candidates, experience can be a combination of internal and external experience. 3+ years of hands-on experience working as an Engineer within IT Operations. Experience with Kubernetes, Docker, or OpenShift. Cloud Engineer III Take a lead role on issues and escalate to appropriate teams and management if required. Develop modernization plans where Infrastructure as Code is not possible. Provide technical guidance and instruction to the wider technical teams. Stay current with emerging Cloud technologies, trends, and best practices to ensure the organization leverages cutting-edge solutions. Oversee risk management, high availability planning and architecture. Effective communication of Cloud technologies to technical and non-technical stakeholders. Drive the adoption of advanced Cloud services and governance frameworks to optimize cost, performance, and compliance. Requirements Bachelor's degree in computer science, Information Technology, or a related field preferred. 4+ years hands-on Cloud Engineer experience required. For internal candidates, experience can be a combination of internal and external experience. 5+ years of hands-on experience working in Hybrid technologies as an engineer. Microsoft Azure Administrator (AZ-104) or equivalent preferred.